Inside Sales Manager - CoStar Group

CoStar Group, Inc. (Nasdaq:CSGP) is the number one provider of information/marketing services to commercial real estate professionals in the United States as well as the United Kingdom. CoStar's suite of services offers customers access via the Internet to the most comprehensive database of commercial real estate information throughout the U.S. as well as in the United Kingdom and France. Headquartered in Bethesda, MD, CoStar has approximately 1,300 people working for the company worldwide, including the largest professional research organization in the industry.

CoStar Group is the leading provider of information services to commercial real estate professionals in the US and UK. We are searching for a Sales Manager to lead our Bethesda, MD Sales Team. The successful candidate will be responsible for performing complex tasks involving the coaching, counseling, and administration of the Bethesda telesales operation. Primary responsibilities include ensuring achievement of assigned revenue goals, developing assigned sales staff, providing feedback to management, ensuring adherence to established procedures and guidelines, and recommending changes and modifications to same. Interactions include working with peers on the inside sales team, coordinating with field sales team representatives and managers, and teaming with training and other sales support functions. The Inside Sales Manager is a critical element in delivering frontline sales results and customer and employee satisfaction. Experience Required: A minimum of 1 year telesales experience, 2�3 years preferred. Previous supervisory/management experience or demonstrated leadership capabilities. Excellent communication skills, both oral and written. The ability to conceptualize complex principles. Proven telesales skills and the ability to coach and share those skills with others. Competitive compensation plan to include a base salary plus unlimited commission potential. Report to: VP, Outbound Sales, Bethesda, MD Please submit resume to: www.costar.com/careers. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

The Outbound Sales Manager is responsible for performing complex tasks involving the coaching, counseling, and administration of the Bethesda Tele-sales Team.

REQUIREMENTS:

• 5+ years of sales experience
• 3+ years of current/ recent telesales experience
• 2+ years of experience managing tele-sales or inside sales groups in a high transaction environment
• Experience in a high transaction sales environment
• Experience managing teams of 15+ tele-sales or inside sales professionals
• Experience growing a sales / inside sales team
• Strong & proven track record of successfully mentoring & coaching sales teams to achieve their greatest potential
• Proven presentation & demonstration skills using web-based meeting applications like WebEx, Go-To-Meeting, etc
• Proven track record of meeting & exceeding personal sales goals & quotas in a high transaction environment
• Proven track record of leading a sales team to meet & exceed their sales goals & quotas
• Bachelor's Degree preferred

ESSENTIAL FUNCTIONS:

• Ensure that all team members and the over all telesales team achieves all assigned revenue goals
• Develop, Mentor, and help grow assigned sales staff
• Provide feedback to management and recommend changes and modifications to established procedures & guidelines.
• Ensuring adherence to established procedures and guidelines.
• Serve as liaison between training, sales management, field sales and inside sales teams and other sales support functions
• Ensure frontline sales results
• Ensure a high level of customer satisfaction and employee satisfaction ratings
• Develop and communicate annual sales plans in support of the organizational strategy and objectives.

PERFORMANCE OBJECTIVES

• Aggressively drive sales across the appropriate business markets, focusing on promoting and delivering CoStar's products and services.
• Deliver the outbound sales plan on a monthly basis
• Meet or Exceed objectives
• Maintain excellence and integrity in all business dealings
• Position the outbound sales teams to develop field sales skills.