The Regional Manager is responsible for the management of a portfolio of apartment communities in a given geographic area. This person is focused on the financial performance of each community, ensuring that it is properly staffed and managed to provide an optimal return to the investors. Additionally, this employee also has specific training and experience to oversee multiple managers and provide guidance on operating and financial issues to those managers. Primary responsibilities include:
- Hire, train and supervise portfolio Community Managers
- Evaluate the staff of each community in regard to leasing guidelines
- Ensure that all staff members provide the highest level of service to residents
- Meet budgeted income, expense and leasing goals for the portfolio
- Work with owner/investment partners to maintain and improve the value of the assets
- Conduct quarterly meetings with Community Managers to keep them apprised of current issues
- Oversight of the annual budget process for each community
- Review the financial operations of each Community Manager on a monthly basis
- Evaluate market conditions with each Community Manager to determine unit prices in accordance with the market and budgeted goals. Shop competitors in person every quarter with the Community Manager
- Assist each Community Manager in the development of an annual marketing plan and conduct marketing reviews on a periodic basis
- Approve all capital projects and major contracts
Requirements - BA/BS In Business or related field preferred
- At least 3 years multi-site apartment experience required, with a minimum portfolio of 1,500 units of 4 or more properties
- Must be have strong financial management skills and be well versed in budgeting and forecasting
- Must have strong interpersonal skills to develop and enhance business relationships
- Must have sales and marketing experience to include sales training and goal setting, market analysis, market plan creation and implementation
- Must have strong leadership and management skills to include recruiting, hiring, team-building, coaching and mentoring skills
- Must be willing to travel
- Must possess willingness to provide exceptional customer service
- Must be familiar with MS Excel, Word, and Outlook
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