Assistant Property Manager - Urban Renaissance Group, LLC

October 31, 2017

Urban Renaissance Group, LLC

Seattle, Washington 98101
http://www.urbanrengroup.com

Come be a part of Urban Renaissance Group - a full service commercial real estate firm!


About URG:
URG is a Seattle-based full-service commercial real estate company, engaged in acquisitions, development, asset management, leasing, property management and ownership in Seattle, Bellevue, Denver and Portland.

URG's majority investor is the Joshua Green Corporation, creating a deep thread of commitment to the greater PNW that runs through every area of the company. Because development and asset investment tend to present their best opportunities in different parts of the economic cycle, this new combination of companies provides URG with a dynamic and balanced portfolio of opportunities and an ability to optimize real-estate investment across all parts of the building lifecycle.

URG is experiencing steady growth in all facets of our platform, including the acquisition of Touchstone, a Seattle-based development company, in December of 2014 and the acquisition of the operating platform of Langley Investment Properties, a Portland-based real estate company. Our operating platform now totals over 10 million square feet, supported by over 160 employees.

We are looking for motivated, customer-oriented individuals to add value to our team, provide support to our expanding platform, and join us in leading the way for the renaissance of Urban America.

Summary:

The Assistant Property Manager is responsible to assist the Property Management Team in the day to day operations of an assigned portfolio of properties, is responsible for the administration of the lease document and ensuring that all lease conditions are met.  Assist in the maintenance of accurate rent rolls and stacking plans, and support the Property Operations Team (Property Manager, Sr. Engineer, and Property Accountant) in meeting the operations needs that serve the building tenants.

Tenant Relationships:

  • Participate as a building staff team member, supporting all of the efforts to achieve Owner and organizational goals.

  • Maintain good tenant relations through regular personal contact responding to tenants concerns, complaints and proactively contacting tenant concerning their tenancy in the building.

  • Responsible for the daily tenant maintenance calls received through Building Engines, assuring requests are handled in a timely, professional manner.

  • Assist in coordination of special events or operational events at the building.These could include marketing events, tenant advisory board meetings, holiday decorations and/or tenant surveys.

  • Assist the Property Management Team by proactively communicating to tenants, owner’s goals and objectives, scheduled and unscheduled maintenance projects occurring at the property

Operations

  • Process all tenant move-in and move-out forms and initiate janitorial or other services required by a lease.

  • Assist the Property Management Team in all operational communication and implementation of the property owner’s goals and objectives; communicating with engineers, vendors and tenants including producing and ensuring delivery of non-standard building memos.

  • Assist in the oversight of vendors responsible for the day to day maintenance and operation of the physical plant, to include but not be limited to janitorial, landscaping, pest control, signage issues, day porters etc.

  • Special attention to be placed on the “path of entry” into and through each property.

  • Assure vacant spaces are in best condition to assist in the marketing efforts of Owner.

  • Assist in the coordinate of the fire/life safety program; assuring training for staff, tenants & floor wardens has been completed.

  • Assure vacant spaces are in best condition to assist in the marketing efforts of Owner.

  • Assure Certificate of Insurance policy developed by Company and/or Owner is strictly adhered to.

  • Assure the Security of employees and tenants by clearly understanding the Company and / or owners established emergency response procedures.Participating in training as required and “on call” responsibilities.

 

Financial

  • Assist the Asset Manager and Property Management Team in the production of financial reports required by Owner, by clearly understanding budgeted line items of responsibility, providing variance explanations and re-forecasting information as required.

  • Assist the Property Management Team in the preparation of the annual operating budget including input of income and expenses.

  • Assure invoices are coded properly prior to being input by accounting in the A/P process.

  • Assure tenants are invoiced for all work above and beyond the requirements of the lease document.

  • Make recommendations to improve net operating income by increasing revenues and / or decreasing operating expenses.

URPC Company

  • Understand Company’s policy manual and mission statement, participating as a staff member to support all of the efforts to achieve organizational goals.

Skills and Abilities:

  • Excellent organizational and communication skills

  • Effective business writing skills

  • Strong Accounting and Finance skills

  • Customer service oriented
  • Strong vendor management skills

Minimum Qualifications:

  • 2+ years administrative experience

  • Proficient in MS Word and Excel

  • Associates degree in business management (preferred) or equivalent body of knowledge or experience

  • Commercial Real Estate experience preferred