Business Development / Client Services - M Moser Associates

December 11, 2017

M Moser Associates

San Francisco, California 94104

M Moser San Francisco is looking for a dedicated and driven individual to join our growing North American team in Business Development & Client Services. In this position, you will join our team of creative and talented individuals to capture interest and win projects locally and around the globe.



M Moser Associates is a design and architecture firm focused on creating the most innovative and transformative workspaces worldwide. Our practice specializes in delivering an integrated solution comprised of architecture, interior architecture and interior design. M Moser is the largest woman-owned architecture and design firm and, our founder, Moira Moser, is a pioneer in architect-led design build solutions. Our 15 offices around the globe are characterized by innovative thinking, innate curiosity and, above all, the desire to engage with our clients to provide integrated solutions that enable, their unique business needs. M Moser is comprised of more than 900 employees. We are architects, designers, engineers, construction managers. We are proud of our extensive portfolio of work with some of the world’s most innovative companies in North America, EMEA and across Asia.

Unlike most global design firms, M Moser operates as one global profit center. This allows us to offer our clients access to an extensive network of talented people and resources that can support them, locally and internationally. We support our clients’ business objectives as one global team.

We are searching for a dynamic, seasoned Business Development, and Client Services Professional to join our San Francisco office. This person should be able to demonstrate a full spectrum of experience supporting clients from project initiation to move-in. This individual will work within our small team locally while collaborating with the larger tea globally.


We are a global industry titan who is changing the way architecture is designed and delivered in North America. We’re energetic, creative go-getters that believe in working together to get the job done. We believe in LIFE/Work balance and understand and care about how you want to work. While we move quickly, we consider business to be a marathon, rather than a 100-meter dash. We support each other and value the individual. We complement each other and build on each other’s strengths. And we offer some of the most competitive compensation and benefits around: think full company-paid health coverage for you and your dependents, an unprecedented match to our 401(k) plan with immediate vesting, and a creative culture that looks for quirky reasons to celebrate. Sound interesting?


You love a challenge, have a healthy competitive spirit and thrive in a team environment. You know your strengths and how to use your powers for the good of others. You are collaborative and open-minded, yet have a keen eye for the detail. You are organized in your thinking and can dig into a problem and find solutions. You work well under pressure and can mobilize and inspire others to do so too. You have an insatiable yearning for collaboration and learning, and can work independently with direction. You can juggle multiple projects and never miss a deadline. You enjoy working with an interdisciplinary team and supporting others. You’re looking for opportunity and growth with an energetic, creative and dynamic company that’s making things happen around the world.

The candidate will be instrumental in continuing to grow M Moser's reputation as the go-to design firm for unique, well-functioning workplace design solutions.

The Client Services position will be based in San Francisco and will directly report to the Associate Director, Client Services. Our ideal candidate will have a pre-existing, well-developed network of connections including brokers, project managers, corporate real estate executives and real estate developers in the Bay Area. This person should be an independent self-starter and strategic thinker. This role will require someone to be exceptionally organized, be able to multi-task well, and be comfortable balancing the demands of a fast-paced and changing environment.


  • Identify, analyze, pursue and report on new business opportunities with existing and prospective clients.
  • Spearhead all phases of the sales development cycle, from prospecting and introductory meetings through detailed presentation and negotiation to closing and on-going activities to monitor and support client satisfaction.
  • Oversee the effort to identify and formulate winning strategies for proposals/responses to RFPs and RFIs with support of the internal proposal team.
  • Meet prospective corporate clients and prepare presentations of the firm’s profile including projects designed and executed by the firm.
  • Participate in industry organizations and other professional events for business networking in a regular and consistent manner.
  • Maintain strategic relationships with clients, brokers, project managers, real estate executives, land developers and other strategic alliances.
  • Manage commercial process-flow and information tracking from inception of leads through deal closure.
  • Nurture and foster existing client relationships to maintain client and augment satisfaction. 

Desired Skills and Experience

  • Excellent business communication and interpersonal skills, both verbal and written.
  • A hunger to consistently seek out and uncover new opportunities.
  • A strong desire to help uncover new solutions to better assist our clients in their business goals. 
  • Ability to formulate a business development strategy and to execute these initiatives.
  • 3 - 7 years of experience working in business development in architecture, engineering, construction, or a related industry.
  • Strong attention to detail, the ability to prioritize workload, work under pressure and to your own initiative.
  • Proficiency with CRM systems.
  • Bachelor’s degree; emphasis in architecture, construction management or engineering is advantageous.


Must be able to perform all essential job functions of the position with or without accommodation. Candidates must be authorized to lawfully work in the United States on a permanent basis.

M Moser is an Equal Opportunity Employer.