Program Associate - MidPen Housing

January 04, 2018

MidPen Housing

san francisco, California 94102


Hello Stewardship provides a wide range of services for local government through the professional management of Below Market Rate (BMR) homeownership and rental programs. Hello Stewardship also provides direct services to market-rate developers to ensure fair marketing and sale of affordable homes developed as a result of inclusionary housing policy. BMR homeownership services include program (re)design and refinement, annual compliance monitoring, marketing and education for aspiring homeowners, calculation of affordable sales prices and rents, assessing homebuyers for eligibility, approving & processing refinances and nurturing a pool of qualified lenders and title companies. BMR rental services include annual compliance monitoring, assessing tenants for eligibility, identifying qualified tenants as units turnover, and coordination with property managers for rental developments produced as a result of inclusionary housing policy.

Under the supervision of the Program Director, the Program Associate fields all program inquiries and provides administrative support to the Program Managers and Program Director.


  • Bachelor Degree required.
  • Minimum one year of work experience in a professional environment.  One to three years with real estate, administrative or social work experience preferred.
  • Strong communication and interpersonal skills (both written & verbal).  Bilingual proficiency in Spanish or Mandarin a plus.
  • Empathy for others (a must for good client service).
  • A natural desire to help people (both internal & external).
  • A sense of humor (also a must for good customer service).
  • Commitment to the mission and vision of Hello Housing.
  • The ability to keep a lot of details straight and top of mind in order to work efficiently.
  • Ability to satisfactorily pass a background screening and fingerprinting clearance.
  • Demonstrated computer skills, proficient in using CRM software (Salesforce), Microsoft Office (Excel, Word, PowerPoint, etc.), and other needed software.
  • Ability to travel as needed to service Hello Stewardship contracts.
  • Must have valid California driver’s license, reliable transportation, and proof of current auto insurance policy.