Executive Vice President,Operations - NexCore Group

January 31, 2018
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NexCore Group

Denver, Colorado 80202
http://nexcoregroup.com

SUMMARY 

We are seeking an Executive Vice President of Operations that will lead and manage the majority of the Company’s operational functions for our 75-person, national, healthcare real estate development and investment company located in Denver, CO.  This individual will ensure that the operational teams effectively and proactively enable the firm to pursue and meet its aggressive growth plans and strategic objectives, while mitigating risk and maximizing operational efficiencies. This role includes ensuring the Company has adequate staffing, core competencies, systems, policies and practices in place to execute the Company goals and ramp up its development volumes, assets under management, new business lines and opportunities, and overall profitability. This position will report to the Managing Partner, Chief Financial Officer.  Management and direct report responsibilities for department heads in Asset/Property Management, Information Technology and office management and services. This position will also work in collaboration with one of our Managing Partners on operational oversight of our Design & Construction group.

KEY RESPONSIBILITIES

Leadership:

  • Understand the growth and business objectives of the Company; facilitate growth in existing and new product lines; communicate vision and serve as role model; mentor and motivate staff to prepare and meet Company goals
  • Manage direct reports; set workload, assignments and priorities
  • Establish and administer employee compensation structures; prepare ongoing performance goals and administer periodic performance reviews; oversee hiring and training of Company employees, as needed
  • Review, approve, and monitor departmental and portfolio budgets; maximize revenues and manage expenses

 

Design & Construction:

  • Work with Managing Partners, development group leader and managers to ensure development projects are on-budget, on-time, and meeting or exceeding revenue expectations
  • Continually probe and challenge development managers and key project participants to understand and explore potential obstacles such as seller, municipality and third-party requirements and obligations, permit and entitlement timing and qualifications, environmental and title issues, etc. that can lead to potential project risks, cost increases and delays; track predevelopment dollars and understand monetary exposures
  • Understand and review material deviations to Company’s standard contract forms
  • Ensure tenant space planning and tenant improvement build-out is timely and within budget as per lease agreements, construction schedules, and tenant expectations
  • Focus on continuous improvement and development of the department through peer reviews, lessons learned and applied in project and quality assessment review, industry trends, and consistent adherence among team members

 

Asset/Property Management & Leasing:

 

  • Work with head of Asset/Property Management to secure new third-party property management opportunities and grow assets under management
  • Implement consistent reporting, metrics and policies to track and monitor operator and market performance for growing portfolio of seniors housing projects
  • Interface with and maintain positive relationships with third-party owners, institutional investors, operators and joint venture partners
  • Coordinate with internal legal counsel to ensure the Company and its applicable employees maintain all necessary brokerage licenses
  • Negotiate property and asset management agreements with capital partners and ensure compliance and maximum revenue and reimbursement
  • Assist head of Asset Management with developing and implementing leasing and marketing strategies, including identifying and contracting with third party brokerage firms
  • Ensure the effective transition of completed development projects, acquisitions and recapitalizations into the various company departments

 

Information Technology

  • Understand IT needs and desires from operational leaders and users; seek additional operational effectiveness and efficiencies through existing system enhancements, new systems, better inter-departmental communications, programs and procedures
  • Ensure proper system security safeguards are in-place and periodically tested
  • Ensure proper disaster recovery plan, back-up data and periodic testing
  • Maintain proper data and records management and retention policy

 

Risk Management

  • Meet with department heads and review business processes; identify major risk areas and implement policies and procedures to minimize risk and improve efficiencies across departments; create internal audit function to test policy adherence  
  • Ensure proper contractor, architect, tenant and vendor insurance compliance

 

QUALIFICATIONS

 

  • BS/BA degree (MBA preferred)
  • Proven experience as COO, EVP/SVP/VP of Operations or similar senior or executive-level position(s), with demonstrated ability to increase operational performance, manage risks, and scale a company to meet rapid growth opportunities
  • Specific experience overseeing processes for design & construction for a real estate development company; experience overseeing asset/property management and leasing for a 50+ building portfolio
  • Experience with healthcare real estate a plus
  • Sound judgment and flexibility to prioritize and handle multiple assignments at any given time while maintaining commitment to promises and deadlines with little to no direction
  • Ability to assess common or recurrent problems and develop and implement effective solutions; ongoing focus on continual improvement and efficiencies; vision to create and implement synergies across departments and the entire Company
  • Ability to prioritize and communicate to staff key objectives and tactics necessary to achieve team and company-wide goals
  • Low-ego, hands-on, action-oriented and entrepreneurial individual who wears many hats and can consistently align other key stakeholders
  • Outstanding organizational and leadership abilities
  • Excellent written and verbal communication and presentation skills

 

COMPANY INFORMATION

NexCore Group develops healthcare facilities for physicians, hospitals, and health systems. We solve complex real estate challenges through innovative building solutions and creative financial structures. In a rapidly changing healthcare industry, NexCore has the superior expertise to deliver quality environments and flexible spaces that help grow your business, lower expenses, and mitigate risk. Wherever a new healthcare facility is needed in the U.S., NexCore has the fresh, strategic thinking and comprehensive resources to deliver.

Over the past 25 years, NexCore has developed and acquired a total of 7.1 million square feet of healthcare facilities across the country. We have put our development and planning expertise to work for physician groups and prominent health systems such as Ascension Health, Catholic Health Initiatives, Providence Health & Services, and Trinity Health. In addition, our company has been recognized repeatedly as one of the Top Healthcare Real Estate Developers in the U.S. by ModernHealthcare magazine. NexCore was also recently named Top Developer by the 2016 Revista-HREI Outpatient Development Survey.