General Property Manager - Pinnacle Property Management Services

February 22, 2018

Pinnacle Property Management Services

Washington, District of Columbia 20037

As a Property Manager at Pinnacle, you’ll put your outstanding leadership and savvy business skills to work at one of the most respected apartment companies in a management opportunity that offers real leadership, innovation and support.

As a Property Manager you would have a vital role in the success of your property. You would be responsible for the financial, administrative and maintenance operations of the community.

Our Property Managers are the cornerstone of our team. They are responsible for keeping our communities in the top-notch condition our residents have come to expect, building motivated and trustworthy teams who consistently deliver a notably higher level of service and maximizing the operating performance of our community. Be ready to be busy!  

Essential Responsibilities:
•Operations. Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
•Customer service. Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability.
•People development. Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance and management personnel, in order to maximize their engagement and minimize turnover.
•Marketing. Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
•Leading by example. Instilling, maintaining and modeling the Pinnacle mission to be the best national management company.
•Supervise day-to-day operations of entire on-site team, ensuring that all Pinnacle policies and procedures are being followed.
•Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.
•Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
•Manage and maintain all aspects of overall community budget and finances
•Work with leasing staff to ensure that leasing/marketing goals are being met.
•Maintain positive relations with all community vendors.
•Coordinate special projects as requested by Regional Property Manager.

•Minimum of a high school diploma, Bachelor’s degree preferred
•5-8 years of on-site property management experience
•Excellent oral and written communication skills
•Experience in supervisory role and managing staff
•Experience in writing and maintaining budgets
•Proficient in Yardi property management software or other similar property management software.
•General office, bookkeeping and sales skills
•Computer literate, including Microsoft Office Suite