Description
JOB SUMMARY
Provide leadership to the Business Unit Contract Support team and financial and administrative support to the Finance & Contract Support Manager. Oversees budgeting, process improvement, controls for specialized software and other functions enabling the department or business unit to meet objectives in an effective and efficient manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Understand the needs of the Business Unit (BU) and internal & external stakeholders. Use knowledge to anticipate requirements and proactively put measures in place to meet these needs.
Accessible to all stakeholders as central support.
Build customer relationships and demonstrate added value of central support.
Promote the reputation of the BU through quality and standards, e.g. KPIs, invoice pool, debt, WIP and Open PO's.
Support and develop the contract support team. Regular onsite support at each site, concentrating on those sites requiring more support. Take the lead in contract support meetings and keep the team abreast of any updates or developments as required.
Solve contract support queries quickly and efficiently.
Support Facility Manager and F&CSM in recruitment of new contract support.
Induct and train new contract support to the standard required. Set out early the development plan and expectations and manage the development of new starters.
Act as cover for onsite contract support for any absence/short-term support.
Ensure all monthly/weekly contract support deadlines are met by the BU contract support team. Anticipate any potential issues and support and implement solutions where necessary.
Use monthly contract support KPI statistics to highlight areas of weakness in the team and put measures in place to rectify and improve performance.
Systems champion for all systems used within the BU.
Monthly Maintenance (MA) and Project (PR) billing for the BU. Ensure timely Extra Works billing is being completed by onsite Contract Support staff.
Ensure all annual subcontractor purchase orders are raised when required. Support onsite Contract Support (CS) and CMs to improve data quality for PO requests and improve efficiency of PO request/approval process.
Weekly WIP reviews with CS and/or CMs.
Support Head of Projects (HoP) raising POs, raising invoices and maintaining databases.
Attend monthly project review.
Support F&CSM and Head of Projects with ad hoc requests.
Attend monthly Contract Reviews prepared for the Finance & Contract Support Manager and BU leadership team.
Manage time adequately to allow sufficient time to offer onsite support to CS and CMs.
Achieve results within quality and time restraints.
Perform with an understanding of business requirements and changes; ensure continuous improvement.
Actively participate in a diverse and effective team.
Convey messages and ideas clearly and openly. Involve people and influence decisions.
Prepares, review, and monitor data reports including Accounts Payable, Accounts Receivable, Income, EBITDA (EB4), pipeline and other business metrics.
Analyse income and expense trends to identify opportunities to improve profitability.
Performs, coordinates, and supervises process improvement initiatives. Identify BU weaknesses; suggest and implement improvement plans.
Acts as a liaison between field staff and regional leadership to ensure consistent delivery of services to other employees and clients.
May train new team members on policies, procedures, processes, administration and governance.
Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE
Bachelor's Degree (BA/BS) or equivalent from four year college or university plus a minimum of five years related work experience to include budgeting, finance and or business analytics; or equivalent combination of education and experience.
Previous Team Lead or Supervisor related experience preferred.
Excellent written and verbal communication preferred.
Strong organizational and analytical skills preferred.
Ability to provide efficient, timely, reliable and courteous service to customers (Internal or External) preferred. Ability to effectively present information preferred. Ability to respond effectively to sensitive issues preferred.
Advanced experience in Excel including Pivot Tables preferred; Intermediate skills utilizing Microsoft PowerPoint, Word, Outlook, OneNote, and Teams preferred.
Strong aptitude for learning new software systems and eagerness to become subject matter expert in Dynamics preferred. Prior experience using Dynamics and PeopleSoft strongly preferred.
Experience with financial analysis, analysing the impact of the daily business operations and the impact on the financial outcomes is preferred. Optional experience creating models in excel preferred but not required.
None
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
Advanced proficiency in Microsoft Office Suite. Spreadsheet skill set to include advanced functions such as graphics, pivot tables, macros and database management required.
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
Excellent written and verbal communication preferred.
Strong organizational and analytical skills preferred.
Ability to provide efficient, timely, reliable and courteous service to customers (Internal or External) preferred. Ability to effectively present information preferred. Ability to respond effectively to sensitive issues preferred.
Advanced experience in Excel including Pivot Tables preferred; Intermediate skills utilizing Microsoft PowerPoint, Word, Outlook, OneNote, and Teams preferred.
Strong aptitude for learning new software systems and eagerness to become subject matter expert in Dynamics preferred. Prior experience using Dynamics and PeopleSoft strongly preferred.
Experience with financial analysis, analysing the impact of the daily business operations and the impact on the financial outcomes is preferred. Optional experience creating models in excel preferred but not required.
CERTIFICATES and/or LICENSES
None
COMMUNICATION SKILLS
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.
FINANCIAL KNOWLEDGE
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
REASONING ABILITY
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Advanced proficiency in Microsoft Office Suite. Spreadsheet skill set to include advanced functions such as graphics, pivot tables, macros and database management required.
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
Equal Opportunity and Affirmative Action Employer Women/Minorities/Persons with Disabilities/US Veterans
This job is no longer active.