General Manager - Urban Alarm

Overview

Founded in 2003, Urban Alarm, a Kastle Systems company, began with a vision to create a different kind of security company: one familiar with and invested in its community and the daily lives of the people in it, not just with the equipment installed in their living spaces. As you see our recognizable fleet of black UA vehicles in your neighborhood more and more, our hope is that they serve as a reminder that we're working to make your community a safer place. Urban Alarm customers are a mix of commercial, residential, and institutional, and property management organizations as well as homeowners. By utilizing the best systems and state-of-the-art technologies in burglar, fire, and video surveillance. Urban Alarm maintains high standards for training and expertise. Services we provide include security system design and installation, door access systems for offices, campuses, and multi-unit commercial / residential properties and video monitoring applications.

The General Manager is responsible for full client satisfaction and revenue growth of the business and serves as the primary senior business contact for the client base and community. The General Manager consistently provides excellent customer service to client accounts and represents their needs and goals within the organization to ensure quality. In addition, the General Manager sets the tone for how Urban builds relationships with clients to encourage new and repeat business opportunities.

Responsibilities

• Drives and delivers growth of the company using time-proven sales and marketing practices in alignment with corporate objectives.
• Designs and executes new go-to-market strategies and creative solutions to reach strategic business goals.
• Recruits, builds, and develops a high-performing sales team.
• Provides exceptional customer service.
• Responsible for managing budgets including revenue, EBIDTA, accounts receivable, and other key financial metrics for the business.
• Collaborates with Kastle Mid-Atlantic to provide leadership, vision and potential strategic partnerships.

Qualifications

• Bachelors degree preferred
• At least five years prior leadership experience within alarm/security industry is required.
• Experience in managing budgets and resources toward a defined plan and growth objectives.
• Knowledge of electronic security and life safety systems and industry.
• Professional in appearance, and able to communicate in a detailed and articulate manner.
• Strong presentation skills and ability to articulate and present business performance and challenges.

Apply Here:


PI120817931