Regional Manager

Who is Waterton?

We are passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates.  We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence.  With over 22 years of investment and property management experience, we strive to exemplify what we call Resitality®.

We are looking for a talented Regional Manager in Dallas, TX!

The Regional Manager will play a critical role in managing our portfolio strategy locally, and will be responsible for all operational and financial aspects of an assigned portfolio of properties.  Works closely with Community Managers within portfolio to ensure best operation practices, service standards, revenue growth and compliance with established company policies and procedures.  This role is open as a result of the phenomenal growth Waterton has enjoyed over the past few years.

How you will contribute to our team:

• Monitor all property operations: You will manage leasing, collections, resident services, maintenance, administration, and policy and procedures to ensure compliance while supporting the community’s established goals. 
• Financial Planning and Analysis:  You will prepare, implement and meet the annual operating and capital budgets/forecasts for assigned communities.  Accurate and timely preparation of reports including financial reports, analysis, and budgets is critical, as is knowledge of accounts payables and receivables.
• People Management:  You will hire, train, coach and mentor the work of some outstanding Community Managers, and you will use your impeccable communication and organization skills to keep your team and all key stakeholders informed.  You will also grow and develop successors and manage site-level associate performance challenges.
• You will champion Resitality: Thinking like an owner, you’ll exemplify our culture and serve residents and customers, regularly exceeding their expectations and creating the ultimate service experience.  You will wow our residents and your community managers with your ability to resolve sensitive issues and concerns that may arise.
• Relationship:  You’ll use your networking skills and your knowledge of local and regional vendors to solve maintenance issues, and manage property improvement projects.  You will keep a pulse on the dynamic talent market to ensure we have positioned and grown the best talent in the right roles.
• Legal:  You will stay current on and adhere to all local and state laws, including all laws governing Fair Housing. Ensure compliance with all applicable ADA (Americans with Disabilities Act), and Section 504 (FHAA) regulations. 
• Overall:  You’ll be an excellent teammate who helps create and deliver departmental and organizational goals, including sharing best practices on process improvement, refining and introducing new Standard Operating Procedures (SOP’s).

What our ideal candidate looks like:

• You have some credentials.  We require a Bachelor’s degree, preferably in real estate, business, marketing or finance, and an advanced degree is a plus! 
• You’ve “been there, done that”.  Our ideal candidate has a minimum of five (5) years of multi-site property management experience, either in commercial real estate or multi-family.  You have earned your CPM designation or you have commensurate experience to demonstrate a high level of competency of the multi-family property management.   
• You’re a great communicator.  You easily manage relationships and build rapport with others, and you’re a pro at motivating others.  You have good presence when conducting onsite tours with owners, investors, and residents alike.  You also excel at keeping everyone informed and on the same page.
• You know how to hire, retain, and develop others.  You can manage human resources concerns at the site level, and you have a sharp eye for hiring, engaging and retaining top talent. 
• You’re a numbers person.  You understand company financials and financial metrics for success, and you are a whiz at financial reporting.
• You’re entrepreneurial.  You are a go-getter who wants to build a strong business while challenging the status quo to meet the needs of both our company and our residents. 
• You’re a fixer.  You demonstrate tact and empathy when dealing with resident and manager concerns, and you work to resolve them quickly.
• You don’t mind travel.  This position requires travel, mostly in-state, sometimes with shorter than average notice.  This includes occasional travel to corporate office in Chicago, IL.

How we will recognize and reward you:

At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of rewards to meet everyone’s needs including:

• Competitive compensation and incentive program participation.
• Full suite of benefits, including Medical, Dental, 401K, Life, Disability, and even pet insurance.
• Generous Paid Time Off and holiday schedules.
• A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement.
• Volunteer Time Off

Why Waterton?

Founded over a box of Pop-Tarts® in 1995 by David Schwartz and Peter Vilim, Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and management firm it is today. As Waterton has evolved and grown, one thing has remained constant, the drive to achieve results by exceeding expectations.

Waterton’s values of Service Excellence, Empowerment, Integrity, Passion, Achievement and Teamwork are our guiding principles and they shape who Waterton is as an organization. When you join Waterton, you will learn new skills, acquire knowledge and use these values to help you grow in your career and fulfill your professional goals.

Waterton is committed to the service of our associates, residents, guests and investors and firmly believes that our superior ability to serve our customers differentiates us. We empower our associates to think and act like an owner and use our core values as guiding principles to serve our customers in a way that exceeds their expectations, going above and beyond to create the ultimate service experience or what we call Resitality!

Does this sound like you?  Apply today!

Waterton strongly supports diversity and inclusion in the workplace.  All qualified applicants are encouraged to apply.