Pennrose Management is an industry leader in multi-family, affordable housing development and management based in Philadelphia, PA. Currently, we have an exceptional opportunity for a Vice President of Operations to oversee our properties for the Baltimore/Washington, DC metropolitan region, as well as Cleveland, OH and Pittsburgh, PA.
The Vice President of Operations will have executive level and broad in-depth property management operational responsibilities for 4,000 units representing half the PMC managed portfolio of properties, consisting of a variety of rental housing programs, property sizes and geographic locations. New developments are being added to this portfolio and this growth will continue in the future
The VPO will supervise an Assistant Vice President, Regional Property Managers and Regional Maintenance Managers and who will be aided by an Executive Assistant. The leadership team supervised by the VPO will in turn supervise on-site teams consisting of property management staff and maintenance personnel at levels consistent with property size.
The VPO will have full operational, financial, compliance, employee and housing partner responsibilities.
As a key financial steward within the Pennrose Enterprise, the VPO will ensure the assigned developments meet all financial goals as identified in their respective budgets along with meeting all deal covenants.
Duties & Responsibilities include:
-Effectively supervise staff and manage the processes for rent increases, rent collections and the eviction
process at all sites
-Marketing the properties to high standards, optimizing curb appeal and successfully converting applicant traffic /
waitlists to successful residency while meeting all Fair Housing requirements in collaboration with Pennrose’s
marketing / communications team
-Understand all aspects of the affordable housing / market rate program features of the assigned properties –
optimize the financial and operational performance of the properties within this construct by teaching staff about
these programs and holding them accountable to the programs
-Proactively manage housing partner subsidy programs /relationships particularly as it relates to rental housing
subsidy, rent increases and inspections
-Ensure site teams manage accounts receivable, accounts payable and cash so that the properties can
successfully meet all obligations timely
-Monitor utility consumption and related expense for savings
-Inspect properties following company timelines and following prescribed procedures and ensure corrective
actions are taken where needed – safety being a high priority with this process
-Provide thoughtful and comprehensive input to the capital planning process, the budget process in its entirety
and examine expenditures for cost savings and efficiencies – share best practices with colleagues not only
within assigned region but more broadly within Pennrose.
-The VPO will be responsible for revenue management for the assigned properties and will need to bring to this
position a sophisticated understanding of revenue management and related technology that optimizes income.
-Recruit, train and develop employees to the highest of professional standards. Work to sustain Pennrose as a
"Best Places To work" and national leader in employee training development. Ensure all site staff are on-
boarded effectively, motivated and equipped to be successful stewards of the properties fully utilizing the many
resources within the Pennrose Enterprise e.g. The Pennrose Academy.
-Own all aspects related to your portfolio of properties recognizing that this a 24-hour daily operation where VPO
leadership / engagement is absolutely essential continuously
Required Education & Experience:
NOTE: Pennrose authenticates all aspects of employment application and resume information including education, industry and training credentials.
-College degree required / Graduate Degree a plus
-Certified Property Manager designation a plus
-Certificate-based Property Management training credentials
-Ten years of increasing property management responsibility to include all aspects of a multi-site operation
-Expert knowledge of both affordable housing and market rate housing
-Technology literacy and solid understanding of operating software
-Advanced industry training credentials which authenticate understanding of rental housing programs
-Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties)
Since 1971, Pennrose has provided results-oriented multifamily property management throughout the Mid-Atlantic and beyond. Through superior resident services and the constant attention we give owners and investors, we create value and preserve assets. Our properties are true bright spots in their neighborhoods and we make sure they stay that way. Currently, we manage a portfolio of over 145 properties comprising more than 12,000 units located in 16 states including Pennsylvania, New Jersey, Maryland, Ohio, Connecticut, Massachusetts, Delaware and Washington,DC.
Pennrose is an Equal Opportunity Employer
- Property Management
7+ to 10 years