Commercial Property Manager

Overview

The PM will direct and be involved in all aspects of day-to-day maintenance and operations of their local office portfolio including accounting, monthly reporting, tenant relations, maintenance and repair, security/life safety, vendor and contractor/construction management, TI work, capital project support, leading and directing the team, etc. The PM also plays a leading role in the preparation of annual budgets, monthly/quarterly/and annual reporting, and financial performance of their assets. The PM is the face of the firm providing quality customer service to tenants through a thorough knowledge of the leases and utilizing past experience to bring value to our investors through savvy management of our assets and leadership of the team.

Skills/Experience/Qualities

To be successful in this position, the PM must be well rounded in all facets of Commercial Real Estate Management, possess exceptional communication and organizational skills, detail oriented and accurate, financial and accounting acumen, able to manage time and meet goals, take direction, and work with the PM team along with other functional areas to meet and exceed goals.

Specific Duties

• Think “outside the box” to problem solve in creative ways for familiar situations and be willing to ask questions, dig deep into details, and “self-educate”, and apply logic for situations that are new and/or unfamiliar to solve problems.
• Communicate thoroughly and effectively with Assistant Property Manager and Maintenance team.
• Work closely with Area Manager and Asset Manager on property/tenant concerns, needs or issues.
• Provide exceptional customer service to tenants for questions, needs, and service requests. Ensure work orders are addressed and followed up with in a timely manner and provide updates as necessary to tenants.
• Conduct inspections of the property and tenant spaces to ensure curb appeal, safety and operations.
• Understand complex mechanical issues and make recommendations to ownership on repair or replacement based on asset management and investment strategies.
• Complete monthly reporting packages including accruals, variance reports, narratives, etc.
• Ensure lease files and records are properly maintained and kept up to date in accordance with company policies.
• Partner with vendors to form positive working relationships to provide exceptional customer service to tenants.
• Coordinate tenant move-ins and move outs.
• Vendor/Contractor coordination.
• Ensure proper coding of invoices to budget lines.
• Act with fiduciary responsibility toward decision making for the property.

• Strong knowledge of MS Office, including a fundamental, intermediate knowledge of Excel
• Ability to prioritize and multi-talk.
• On-Call 24x7 for emergency property response.