Maintenance Planner - CMMS Administrator
CBRE CAREERS
Memphis, TN
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Confidential
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Full Time
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Office
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Job Description
JOB SUMMARY
The purpose of this position is to provide building maintenance and office administration support to company managed buildings.
As a Maintenance Planner on the account, the focus will be on optimizing accomplishment of work through improved work order planning and process, preventive maintenance strategies, life cycle optimization strategies, while maintaining environmental and regulatory compliance. Focuses on development and maintenance of standardization of nomenclature of assets; ensures database accuracy and standardization; conducts library reviews; confirms correct frequency of asset maintenance; and participates/leads equipment life cycles and replacement strategies (Total Cost of Ownership, or TCO), as assigned. Develops reports in order to review backlog of work and makes staffing decision recommendations to CBRE Campus leadership to keep the backlog in check and assist regional facility management teams with meeting account Key Performance Indicators (KPIs).
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for CMMS technology, data integrity, and the applications support, evaluation, and training. Oversees or performs detailed CMMS responsibilities summarized below.
Analyzes work orders by size, urgency, skill set, location, complexity, and available manpower; and assists operations teams by issuing work orders in a sequential flow to individual technicians or work teams.
Collaborates with Campus Facility Management Teams to:
Coordinate the engagement and direction of appropriate subcontractors, as directed.
Develop, maintain and distribute workflow processes that have been established to the entire account team documenting how work is planned, scheduled and executed.
Work with management team to optimize the mix of: planned and scheduled work, scheduled (but not planned) work, and unscheduled work.
Provide regular statistical reporting to the management team and for client presentations showing evidence of the productive use of the work force and other metrics, as directed.
Develop, implement, and manage preventive maintenance and life cycle optimization strategies.
Develop, implement, and manage preventive maintenance and life cycle optimization strategies.
Performs annual review of preventive and predictive maintenance programs to ensure current work order system library contains correct frequencies and balanced 12- month schedules for all technicians and vendors.
Identifies and recommends appropriate predictive maintenance tasks and training opportunities for Facilities Management Leadership consideration and adoption.
Develops predictive maintenance techniques and identifies training opportunities for using these techniques by the account work force.
Analyzes predictive maintenance data for trends and produces informative reporting for internal operational and client facing reporting purposes.
Recommends corrective actions, as appropriate.
Oversees or performs detailed responsibilities for the management of CMMS system that include, but not limited to:
Building set ups
Oversees or performs detailed responsibilities for the management of CMMS system that include, but not limited to:
Building set ups
Assets - add new, update, and take out of service (working closely with Capital Planning function to ensure consistency between all databases).
Users - add new and remove as necessary
PMs - Set up new, update existing, maintain consistency
Dispatch Matrix - maintain current with vendors and technician/engineers/FM as necessary
Vendors - active vendors are updated and removed as necessary
Interfacing with the vendor base, solving specific problems as they arise and participates in meetings as required.
Technical documentation/information - update warranty info, procedures, drawings, attached tech manuals, tech notes, etc.
Producing predictive services reports associated with key assets and/or systems
Audit CMMS for consistent and accurate use by all participants. Develop reports to send to appropriate leadership and follow-up on progress.
Ensures the integrity of the all data input and output.
Liaison between CBRE account, and CMMS software provider/CBRE CMMS platform team and CBRE D&T CMMS Technical team, as directed.
Coordinating hardware and software maintenance and upgrades as needed.
Supports and trains users on hardware and software changes for CMMS and coordinates any other technical platform for the Account including mobile device applications.
Communicating information related to CMMS enhancements, upgrades, best practices, etc., across the account through participation in CBRE Global Knowledge Networks (GKN and Technology GKNs and CMMS user forums) and other resources
Performs special projects and other duties as assigned.
No formal supervisory responsibilities in this position. May provide information assistance such as technical guidance and/or training to coworkers. May coordinate work and assign tasks.
SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities in this position. May provide information assistance such as technical guidance and/or training to coworkers. May coordinate work and assign tasks.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
High school diploma or general education degree (GED) Required. Minimum of four years of related experience and/or training.
CERTIFICATES and/or LICENSES
None. Valid driver's license, if driving required in conjunction with job duties. Facility Management and CFC certification is desired.
COMMUNICATION SKILLS
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
FINANCIAL KNOWLEDGE
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
REASONING ABILITY
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
OTHER SKILLS and ABILITIES
Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Equal Opportunity and Affirmative Action Employer
Women/Minorities/Persons with Disabilities/US Veterans
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