Customer Refunds Processing Specialist

Job Description

Customer Refunds Processing Specialist

Job Description

OVERVIEW

CoStar Group is the world's leading provider of information and marketing solutions for the commercial real estate industry. Since 1987, we've been on a mission to create efficiency and transparency within commercial real estate. From our earliest days, as the first company to offer real estate firms comprehensive, objective, reliable information, to our expansion into operating the most active Internet marketplaces for buying and selling commercial real estate, apartments, businesses, and land, we've been committed to excellence and creating the most innovative and insight company in our industry. As a technology company, we are the trusted partner for all commercial real estate professionals empowering many of the most well-respected landlords, development companies, brokerage firms, banks, lenders, investors, and government agencies.

Manages end-to-end processes and transactions for goods and service providers, such as procurement, onboarding, and payments. Responsible for the bidding process, contributes to the sourcing of vendors and the negotiation of contracts and pricings of goods and services.

CoStar delivers real-time, verified commercial real estate data that helps clients confidently spot great opportunities and make smart choices ahead of competitors. By combining the power of CoStar's independent research organization - the industry's largest - with global data delivery, software, and application solutions, clients can act on opportunities with confidence.

At CoStar Group we are currently seeking a Customer Refunds Processing Specialist to join our team in our Washington, DC headquarters. The person will be responsible for full life cycle of Check, ACH and Credit card refund processing with an emphasis on quality/fast turnaround time/ research/analyzing/reporting experience while building strong relationships with internal stakeholders.

RESPONSIBILITIES

• Review refunds forms, audit, compute and verify if all requirements are met for a refund to be processed further according to the Cash applications Refunds policy
• Key in all supplier names, addresses and bank details timely and accurately on a daily basis in Oracle Cloud
• Process Refund invoices upon request in Oracle cloud
• Process Credit card refunds and keep complete audit trail documentation for the execution of each refund. Post the Journal entries in Microsoft Dynamics (Navision) and Refund entries in Oracle for each credit card refund.
• Communicate with other internal functional departments and/or customers to research and resolve inquiries related to refunds and/or refund reports
• Handle the physical check refund process and enter all data points related to shipping dates and methods in Excel in a timely and accurate manner
• Set up and assist in the maintaining the global supplier database within Oracle related to customer refunds
• Ensure 1099 supplier data is complete and accurate
• Create, edit, enhance and publish ad-hoc departmental reporting needs for Oracle and Microsoft Dynamics (Navision) using Excel
• Ensure financial deadlines are met for month-end financial closing as well as for internal service level agreements for processing refunds and refund invoices

BASIC QUALIFICATIONS

• BA/BS degree required
• 2+ years of Accounts Payable experience or relevant AR experience with high focus on customer refunds processing
• Excellent oral and written communication skills required
• Detail oriented
• Ability to prioritize tasks and deliver expectations in a timely manner
• Ability to work across multiple departments

PREFERRED QUALIFICATIONS AND SKILLS

• Intermediate EXCEL skills
• 2+ years of accounts payable, procurement (P2P), AR or other financial experience is preferred
• 2 years ERP system experience (Oracle or SAP) preferred
• Experience in Microsoft Dynamics is a plus

OVERVIEW OF COMPANY

Founded in 1987, CoStar Group is the leading provider of commercial real estate information, analytics, and online marketplaces. Our suite of online services enables clients to analyze, interpret and gain unmatched insight on commercial property values, market conditions and current availability. Behind some of the most well-known brands in the industry, CoStar Group includes CoStar, the largest provider of CRE research and real-time data; LoopNet, the most heavily trafficked mobile and online real estate marketplace; Apartments.com, the premier rental home resource for renters, property managers and owners; STR, the leading provider of performance benchmarking and comparative analytics to the hotel industry; BizBuySell, the largest online marketplace for businesses-for-sales; and Lands of America, the leading operator of online marketplaces for rural real estate.

Headquartered in Washington, DC, CoStar Group maintains offices throughout the U.S. and in Europe, Canada, and Asia with a staff of over 4,300 worldwide.

WHAT'S IN IT FOR YOU

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. In addition to generous compensation and performance-based incentives, you'll be supported in both your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

• Our benefits package includes (but is not limited to):
• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes, as well as Segways and bikes available for use during the day
• Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks

Be part of a team of professionals enjoying the opportunity to learn, do, and grow in a rewarding atmosphere. But don't just take our word for it -- see why our team chose to work at and stay at CoStar Group: https://www.youtube.com/watch?v=CVbJRnJ2sX0

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar is not able to provide visa sponsorship for this position.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing