Senior Property Manager- Staten Island

Job Description

Who we are:

The Domain Companies is a national real estate development and investment firm focused on making a positive and lasting social, economic, and physical impact on the communities in which we build. Domain is responsible for a diverse range of innovative projects including affordable, mixed-income and luxury apartments, condominiums, hospitality, retail, entertainment venues, and creative workspace.

Our success is a result of our community-focused approach, collective entrepreneurial spirit, and the unique skills and experience of our people. Our team stays at the forefront of our industry by striving for excellence and innovation in everything we do. The result is a dynamic environment that encourages creativity and offers the opportunity for growth and advancement.

What we’re looking for:

We are seeking either two experienced Property Managers to manage our Staten Island properties one is Markham Gardens and the second, Park Lane at Sea View or a Senior Property Manager to manage both. Markham Gardens has 240 mixed-income rental units, 24 mixed-income two family homes and extensive community and recreation space. Park Lane at Sea View is a development of 104 unites of mixed-income rental housing for active seniors in two historic buildings on New York City’s Sea View Hospital Campus. The ideal candidate is passionate about our people, the resident experience, and running a best-in-class property. A self-starter with excellent customer service skills, passion for delivering a high-quality product, and creating a positive team member and resident experience.

We are highly entrepreneurial and look to you to be flexible, yet results driven. We have tight deadlines and rely on you to meet them. While we work hard, it’s important we take time to have fun and collaborate. Culture fuels us here at Domain, that’s why we host Company volunteer days, community engagement and volunteer opportunities, and team building events such as Company outings.

What you'll be doing:

• Lead and develop direct reports across two properties. Ensure that they feel supported, aligned, and engaged in their role and connected to the greater team and Company.
• Create/build a sense of community within our team and our properties through building positive relationships and resident events. Bring connection to our local community as well through partnership opportunities and community engagement/volunteerism opportunities.
• Establish and maintain relationships with residents, vendors, community leaders, financial partners and city agencies in collaboration with upper management.
• Establish a local & national network to stay up to date on market conditions and trends.
• Audit resident files in accordance with company policy and regulatory agency policy.
• Assist Regional Manager in management and oversight of physical asset.
• Conduct recurring monthly property inspections and annual apartment inspections.
• Support team and residents to ensure we deliver a positive experience.
• Be proactive about solving problems, even if it’s outside of your area and be ready to take on additional initiates and responsibilities as they emerge.
• Seek out opportunities to be a leader and do everything you can to help the company achieve its larger objectives.
• Support the team in the completion of recurring administrative tasks. Tasks include but are not limited to upkeep of resident files, accounting, reporting, compliance, risk, marketing, community engagement, vendor management and leasing.

Skills, Experience, and Qualifications Required:

• A minimum of 2-5 years of property management experience required.
• 2-3 years of experience in LHITC required and HDC as the regulatory agency preferred.
• Experience leading and developing a team is required.
• Bachelor’s degree preferred. A concentration in business administration or real estate is preferred.
• Technically savvy with the ability to learn our property management software. Yardi Voyager and Building Link experience preferred.
• Must be experienced in MS Office products such as MS Word, Excel, and Outlook.
• Customer centric with a warm demeanor, positive attitude and impeccable follow through.
• Ability to work independently and with a team.
• Ability to plan and prioritize efficiently and motivate/lead team members.
• Ability to work in a fast-paced environment and complete multiple tasks with simultaneous deadlines.
• Ability to both give and receive positive as well as constructive feedback
• Strong written and oral communication and problem-solving skills.
• Knowledge of the city; knowledge of the local transportation options to include public and private transportation options.
• Ability to read and interpret operating statements with an understanding of CRE metrics such as NOI, $/SF, E/I, $/Unit.
• Property Management designation or certificate such as CPM or ARM is preferred.
• Basic knowledge of building systems such as sprinklers, HVAC, elevators, etc. is preferred.

Physical Demands:

• This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking.
• May occasionally involve stooping, kneeling, or crouching.
• May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time.
• Involves manual dexterity for using keyboard, mouse, and other office equipment.
• May involve moving or lifting items at or under 40 pounds.

Work Hour Requirements:

• Ability to work a flexible schedule based on the needs of the property as well as the company needs.
• Regular, dependable attendance and punctuality.

Company Benefits:

• *A $3,000 sign-on bonus!
• Health and wellness benefits with 4 different plan offerings.
• Company-paid Life Insurance and Short-Term Disability.
• Paid Parental Leave Program (up to 8 weeks of 100% pay).
• 401(k) matching program (up to 4%).
• 15 days of paid vacation, 7 sick days, and 10 company holidays annually.
• Competitive compensation with annual bonus potential.
• Fun extracurricular activities and perks.
• 2 Volunteer days and an annual community day where we get to give back, together!
• Professional development opportunities.

This job description is not all inclusive. The Domain Companies reserves the right to amend this job description at any time. The Domain Companies is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.