Director of Property Management

Job Description

Director of Property Management

Eastman Companies seeks a Director of Property Management to lead, manage and oversee the entire property portfolio and property management team. The Director of Property Management is a seasoned real estate professional responsible for all aspects of our buildings including curb appeal, mechanicals, tenant relations, maintenance, and preventative maintenance.

The Director of Property Management is responsible for assuring the preparation of annual budgets, recommending capital expenditures, participating as an integral part of Eastman Companies’ marketing and leasing activities for the property portfolio, implementing policies and procedures, and supervising, developing and coaching the property management team.

This position reports to the principals of the company. This is a full-time position, based in Livingston, NJ with frequent travel to properties throughout Essex, Morris, Bergen and Somerset counties.

Job Duties

• Responsible for managing the entire tenant relations function
• Coordinate property maintenance and repairs with staff members and tenants
• Play an integral role, and collaborate with the Leasing team on new tenants and renewals
• Review and approve property operating statements for compliance with budgets
• Review proposed major expense variances from commercial property budgets and make recommendations to principals; prepare all documentation required for accounting team
• Identify and analyze major capital expenditure programs such as remodeling and major tenant improvements, in conjunction with principals
• Monitor revenues from management and leasing fees from commercial property portfolio and analyze commercial portfolio costs to ensure a profitable operation
• Collaborate with accounting team on the preparation of annual budgets for property portfolio to be reviewed by principals; maintain responsibility for overseeing budgets
• Coordinate annual property budget reviews, competitive surveys and management business strategies
• Participate in ongoing site visits to all properties, conduct property inspections and continually meet with tenants to determine customer satisfaction
• Monitor rent rolls, lease expirations, operational variance reports, delinquency reports and other reports required by principals
• Assist in the development of CAM billings, budgets and reconciliations for all properties
• Review preventative maintenance programs, tenant retention programs, and emergency preparedness programs
• Responsible for monthly management reports
• Responsible for coaching, counseling, mentoring directing and disciplining employees
• Accountable for communicating job expectations, planning, monitoring, appraising and reviewing job performance
• Responsible for holding the team accountable to successfully deliver exemplary, prompt service
• Responsible for the creation and administration of processes, procedures and associated manuals for property management department
• Responsible for insurance process from assisting on buyout, review, claims and safety
• Review market analyses and make rental recommendations to principals; participate in special projects periodically assigned by principals.
• Work closely with construction, accounting and leasing teams
• Oversee the launch of special projects including co-working and related initiatives

Skills and Qualifications

• Bachelor’s Degree required
• 10 or more years of commercial real estate and supervisory experience in similar capacity required
• Must have demonstrated success at managing a team of at least seven employees
• Must have strong leadership skills, including the ability to motivated Real Estate License strongly preferred
• Must possess outstanding knowledge and experience with physical attributes of a property and be skilled at providing specific recommendations on the maintenance and care of the property
• Must possess exemplary knowledge of all laws and regulations relating to commercial real estate properties
• Must possess excellent knowledge of computer software packages that relate to real estate management and possess a facility with technology
• Must have a proven track record of success at providing unparalleled internal and external customer service
• Must possess outstanding written and verbal communication skills
• Must possess stellar presentation skills and the ability to concisely communicate
• Exemplary analytical and problem solving skills, curiosity to learn, sense of humor

About Eastman Companies

Eastman Companies is a full-service real estate development, construction and management company. The company and its affiliates have been in business for 44 years and are recognized leaders in high- quality real estate developments with properties throughout Northern and Southern New Jersey. Comprised of Eastman Management Corp. and Eastman Construction Corp., the company presently owns, manages and has developed more than 5 million square feet of commercial, retail and/or industrial properties throughout New Jersey’s Essex, Morris, Bergen and Burlington counties.  The company still has over 100 acres available for future developments.  Eastman Companies has recently opened its affiliate Eastman Residential. Eastman Residential's focus is on new multi-family developments and its recent acquisition of five projects in the Southeast. For more information visit, www.eastmancompanies.com.