Global Employee Experience Manager

Job Description

Overview

When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.

The Global Employee Experience Manager will collaborate across the business to support, enable, and enhance employee experiences across the platform. The role will analyze and have a deep knowledge of the company’s engagement through quantitative review of various data sources. This role will collect/analyze data to track and measure key insights. The Global Employee Experience Manager will be a part of the discovery to seek out innovative solutions to support employees during their career at Hines and guide the organization through the employee life cycle. Responsibilities include but are not limited to:

• Creation and implementation of an equitable employee engagement strategy
• Active member of the Future of Office design team working with internal industry experts on developing a commercially viable product
• Formulate, organize and monitor inter-connected Employee Experience activities and projects (Future of Office, Global Employee Engagement surveys, Hines Way from Hines, HiFive Recognition program, PrimeTime, etc.)
• Liaise with consultants and key stakeholders within HR and the business on preparation, analysis, and reporting on Employee Experience related activities
• Develop and control deadlines, budgets and project activities
• Oversight of global Workplace Experience Leads and driver of successful process improvements including desk-booking activities for employees and visitors in the Centers of Gravity (CoG) locations and beyond
• Assess program performance and maximize ROI

Oversee the Future of Office employee experience initiatives:

• Support the people programs to create a more human-centric workplace experience
• Track, manage and support Future of Office pilots across Hines
• Facilitate feedback surveys to help determine programming impact, or areas for improvement
• Champion our culture, company mission, vision, purpose, and values to internal and external audiences
• Influence and help shape employee engagement events and programs, ranging from community involvement, newsletter communications, morale building celebrations to recognition programs

Ongoing other project responsibilities include:

• Liaise with consultants and key stakeholders within HR and the business on preparation, analysis, and reporting
• Work with HR Leadership to identify opportunities and implement solutions to improve both our short and long-term engagement programs and employee experiences
• Help identify, map, assess and measure the touchpoints across the "hire to retire" journey, finding the moments that matter and pain points that need to be addressed, then creating supporting programs and processes
• Develop content for Hines and Chief People Officer social media posts on human capital current events and Future of Office thought leadership

Minimum Requirements include:

• Bachelor’s degree from an accredited institution preferred or equivalent years of direct experience required
• Seven or more years of project management experience
• Five or more years supporting Employee Experience activities is preferred
• Technical knowledge, industry knowledge, communication skills, etc. required to perform the primary responsibilities
• Must be able to think strategically, provide direction, be an effective communicator and deliver complex presentations
• Influence others and have strong work commitment
• Advanced Word, Excel, and PowerPoint
• Must also demonstrate flexibility, enthusiasm, and a willingness to learn while ensuring that all deadlines are met
• Ability to manage multiple tasks
• Compensation: New York - $125,000 - $155,000; Houston - To be determined based on experience

Closing

Willowick Residential, a Hines company, seeks to elevate the multifamily industry to levels that surpass the expectations of our partners and residents. Since 2011, Hines has expanded its multifamily division to include over 50 developments and more than 17,000 units in 29 cities across the United States.

Hines is a global real estate investment, development and property manager. The firm was founded by Gerald D. Hines in 1957 and now operates in 28 countries. We manage a $92.3B¹ portfolio of high-performing assets across residential, logistics, retail, office and mixed-use strategies. Our local teams serve 634 properties totaling over 225 million square feet globally. We are committed to a net zero carbon target by 2040 without buying offsets. To learn more about Hines, visit www.hines.com and follow @Hines on social media. ¹Includes both the global Hines organization as well as RIA AUM as of June 30, 2022.

Visit www.willowick.com or www.hines.com for more information.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.