Business Systems Associate/Analyst

Job Description

About the role

As a CBRE Business Systems Associate, you will be responsible for providing advanced support and technical help for basic issues related to a variety of software applications.

This role is part of the Business Systems Job Function. They are responsible for working with internal partners and business units to develop, install and enhance new and current systems.

What you'll do

• Identify complex issues, research causes, and provide solutions for software application issues.
• Review security and data reports to ensure compliance with established policies and procedures.
• Run detailed reports in response to client inquiries. Respond to requests to troubleshoot sophisticated software support used by internal teams.
• Log, track, and assign work tickets with external product vendors or support organizations.
• Assist in application implementations and testing end-user processes using defined guidelines.
• Work in some phases of systems analysis and consider the business implications of the application of technology to the current business environment.
• Providing informal help to team members including functional guidance and training.
• Capture and analyze data to identify and tackle complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What you'll need

High School Diploma or GED with 3-4 years of job-related experience.

A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.

Ability to evaluate and communicates unusual and/or complex content in a concise and logical way.

In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Advanced organizational skills with an inquisitive mindset.

Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

Why CBRE?

At CBRE, we believe we possess an encouraging environment where integrity, service, and excellence craft our approach to every opportunity. We are guided by the needs of the cities we inhabit, the communities we build and the world we live in.

• FORTUNE 500 #126
• FORTUNE Most Admired Company #1 in real estate for third consecutive year; Ten years in a row on the list!
• Forbes Named one of the best large employers in America and one of the World's Best Employers!

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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