CMMS Analyst - Business Systems Associate

Job Description

About the role

By maintaining data oversight, IT Business Analysts place themselves in a Proactive position rather than a Reactive position. As a Data Analyst (DA) it will be your responsibility to work closely with other members of the Engineering teams and Management.

This interaction and partnership will ensure the ServiceInsight (CMMS) Database is kept up to date with location, preventative maintenance, employee and vendor records, as well as providing the data in Excel or Power BI report form for Management to review data such as lead times are being met, and consistency of maintenance data is being entered into the CMMS database.

The DA position will work with Digital & Technology to make sure coordinated API's and CBRE coordinated software, such as Sourcing API, myFinance, etc. are working accurately and address issues with the proper CBRE team.

What you'll do

• Become familiar with the specific rules that accompany each section of the ServiceInsight CMMS program (SI).
• Be the gatekeeper for all work orders that are entered into ServiceNow for the client to review.
• Resolve any questions, or issues from SI.
• Handle the timely and correct closeouts of all Critical and Non-Critical work orders.
• Work with your Engineering teams and Management in order to ensure updates to the database are being received from the engineering teams.
• Run a Preventative Maintenance (PM) Failure report every week to stay on top of any issues with the database and the PM work orders generating.
• Verify that all work orders that were closed with issues are being resolved within the prescribed time frame.
• Help develop and maintain any Safety procedures to be used in SI
• Audit the required maintenance for each site and send reminders to ensure all required work is scheduled and submitted on time.
• Run the appropriate reports to verify all non-critical and critical work orders are completed before the end of month
• Conduct New Hire User Training on SI.

What you'll need

• 1-2 years of Microsoft Suite and Excel skills, and Power BI.
• 1-2 years of experience handling large amounts of data.
• Ability to build and maintain spreadsheets with accurate data pertaining to the meeting of the Service Level Agreements (SLA's) established by CBRE, with your client.
• Ability to resolve any questions or concerns from the client regarding the SI database.

Why CBRE?

A culture of respect, integrity, service and excellence crafts our approach to every opportunity!

We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in!

• Benefits start 1st of the month: Medical, dental, vision, PTO, 401k, etc.
• Internal advancement available after 6 - month mark
• Competitive Pay

Disclaimer

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more