Operations Manager

Rich Management is seeking a self-motivated and detail-oriented Operations Manager to join our leadership team.  The ideal candidate will have a background in multi-family real estate, working knowledge of RealPage software, and an affinity for working in a ‘flat’ organizational structure that offers a wide range of responsibilities and opportunities. The Operations Manager will play a crucial role in optimizing our seven properties’ performance through data analysis and portfolio-wide operating policies. 

This is a new position and is a role that offers an excellent opportunity for a motivated individual to grow and make a significant impact in our organization. If you have a passion for real estate operations and a drive for excellence, we encourage you to apply.

Position Title:                  Operations Manager

Reports to:                       Manager of Rich Management

Compensation:                $125,000 + bonus

Requirements:                 Hybrid: Philadelphia Headquarters or near one of our properties (Woodstock, GA; San Antonio, TX; St. Louis, MO; Raleigh, NC; or Southbridge, MA)

Hours:                              9:00am to 5:00pm, Monday through Friday

·         10 days Paid Time Off (additional PTO earned with length of employment)

·         Paid bank holidays 

·         Health insurance benefit

Education:    Bachelor’s Degree required;  Completion of college-level accounting courses and/or advanced studies in real estate management are desirable

Abilities:        Strong computation ability. Problem-solving and cost-benefit analysis skills. Ability to handle details with accuracy.  Excellent (or better) organizational skills and ability to manage multiple tasks without supervision.  Comfort with a dynamic, entrepreneurial work environment.  Written communication skills. 

Experience:  Previous full-time office role; Experience w/ accounting software and RealPage is highly desired.

·         Conduct portfolio- and property-level financial analysis and provide commentary

·         Supervise the preparation of property-level operating budgets 

·         Conduct cost-benefit analyses – i.e. capital investments and amenities

·         Optimize processes (ie bulk supply buying)

·         Evaluate and master rent pricing tools

·         Create and monitor online advertising metrics and analysis; allocate advertising budget

·         Maintain national vendor accounts

·         Maintain property fire pre-plans

·         Maintain safety and operations manuals

·         Organize and requisition trainings for maintenance and administrative colleagues

·         Supervise property tax assessments

·         Assist with office hardware and software technology and physical security

·         Ad hoc projects

·         Travel up to 30 days per year for site visits

Contact: hiring@richmgt.com