Property Manager

Job Description

• Financial management of the properties assigned including preparation of annual budgets and capital plans, monthly and quarterly reporting, annual operating expenses, and real estate tax reconciliations.
• Review monthly financial report prepared by accounting and provide an executive summary or other information required for discussion with the clients.
• Review aged receivable reports on a monthly basis and work with accounting team, following the SM AR standard procedures, and updating clients as needed.
• Review and approve the Commercial Billing Report each month, working with the financial operations team on any required changes.
• Be familiar with the financial requirements for each client and Property Management Agreement, to ensure all are being met consistently.
• Ability to read and abstract tenant leases as they pertain to building issues, billing, operating expenses and tenant usage rights.

• Manage all tenant relations and communication displaying a positive and prompt response to  all requests from tenants. Conduct regular follow-ups to assure a consistent approach to the tenants needs. Resolve any tenant issues in a timely manner and escalate as appropriate.
• Oversee tenant onboarding and move out process, working with appropriate departments to ensure all tasks are done in a timely and professional manner.
• Conduct periodic meetings with appropriate tenant contacts, discuss overall building operations and overall satisfaction of the property operations.
• Provide property information and support for leasing related items, as required.

• Oversight of all operational aspects of each building, providing the proper level of service to the tenants and clients.
• Conduct monthly meetings/calls with clients to provide overview of each building for the operational, financial and tenant related performance.
• Manage all vendors providing service to the properties, ensuring all work is done to the SM standards, contracts are executed, and proper insurance is provided.
• Work with construction management team for all tenant improvement and base building projects to ensure projects minimize impact to tenant and building operations.
• Routine quality control inspections, working with facilities team to make appropriate repairs and recommendations to clients, proactively.
• Review budget projections periodically and engage vendors to provide all services and complete projects in a timely manner, staying consistent with the approved scope and project cost.

• 5 years experience in commercial property management.
• Undergraduate college degree required.
• CPM or RPA designation desirable, but not required.
• Strength in both operational and administrative/financial aspects of real estate management.
• Leadership skills and team orientation.
• Familiarity with Microsoft Office, Word, Excel and Yardi or comparable accounting applications.
• Ability to effectively communication with clients, managers, engineers, vendors, and tenants in a professional manner.