Essential Responsibilities Tenants

Maintain excellent tenant relations through professional communication
Conduct frequent visits, problem solve proactively, manage any problems or issues diplomatically
Understand specific lease requirements
Ensure the team enforces the building policies tactfully (details to be given)
Ensure the team coordinate move-ins and move-outs per company procedures (details to be given)
Ensure the team maintains COI on all tenants and ensure they are current and meet lease requirements
Assist when requested with leasing and renewals
Assist when asked with construction projects
Review incident reports, then advise on possible corrections
Have team maintain Tenant notification list

Properties

Review operating costs for potential savings and approved expenditures after verification
Oversee both in house and vendor repairs, construction and preventative maintenance
Ensure team compliance with company rules and local and state codes
Walk and or drive the property multiple times a week
Review property cleanliness: grounds, restroom, and common areas are all being maintained to a high standard
Ensure the engineering team regularly inspect all building equipment and systems to ensure that they are operating efficiently and correctly
Ensure the team develops and maintains emergency procedures and preventative maintenance programs for all buildings. Review such procedures and have contingency plans.
Always have access to key contact and emergency information
Review, negotiate (upon request) and you or your team evaluate contracts with vendors; confirm that the team ensures the vendors maintain the proper COI per company requirements
Approve invoices, assist the accounting department as requested
Assist with budgets (when requested) and variance reporting
Be knowledgeable on local codes and ensure compliance
Maintain emergency contact list
Under your direction have the team create and plan scheduled calendar of events, amenities for tenants to foster sense of community

Ensure the Team is checking property cleanliness (a top priority); which includes (by your team) daily cleaning crew and porters inspections
Manage multiple teams leadership (Engineering, security, cleaning)
Ensure all billable work orders are completed and submitted
Ensure team is always tenant focused and hospitable, including a professional appearance
Assist with team reviews; share performance concerns and praises with senior management on a monthly basis
Communicate with senior management at least weekly, and as soon as reasonably possible in case of emergency

Requirements