Property Manager
Company Confidential
Job Description
JOB TITLE: Property Manager
LOCATION: San Francisco, CA
REPORTS TO: Senior VP of Property Management
Position Overview:
We are seeking an experienced and proactive Property Manager to oversee the operations of two historic office projects in San Francisco, comprising approximately 200,000 rentable square feet. The Property Manager will be directly responsible for managing the day-to-day operations, tenant relations, maintenance, financial performance, and regular reporting to stakeholders.
The ideal candidate will possess a strong background in commercial real estate management, with proven expertise in managing office properties, preferably historically significant buildings. They will be an effective communicator, strong leader, and capable of delivering exceptional client service to tenants and stakeholders.
Key Responsibilities:
Property Management and Operations:
- Ensure efficient day-to-day operations, including tenant services, maintenance, security, and vendor management.
- Implement property management strategies that optimize the building's performance, including occupancy rates, tenant satisfaction, and operational efficiency.
- Monitor the physical condition of the building, ensuring adherence to safety, regulatory, and building code requirements.
- Maintain preventive maintenance programs, ensuring minimal operational disruptions.
- Coordinate with contractors and vendors for repairs, upgrades, and capital improvements.
Tenant Relations & Customer Service:
- Cultivate strong relationships with tenants and proactively address any issues or concerns to ensure high levels of satisfaction.
- Serve as the primary point of contact for tenants, responding to inquiries and resolving any problems promptly.
- Assist with tenant retention initiatives as requested and manage tenant expectations while maintaining a high level of service.
Financial Management & Budgeting:
- Develop and manage the annual operating budgets, ensuring alignment with organizational objectives and financial goals.
- Oversee the timely collection of rents, CAM charges, and other tenant fees, ensuring proper accounting practices.
- Ensure the timely payment of vendors, brokers, and service providers.
- Prepare CAM reconciliations
- Analyze and report on financial performance, identifying areas for cost savings and revenue generation.
- Approve and monitor expenditures, ensuring compliance with budgetary guidelines.
Leasing & Marketing:
- Collaborate with leasing team to attract new tenants and retain current tenants.
- Through relationships with tenants, provide information to leasing team regarding changes in tenants’ potential requirements for growth or downsizing, and for obvious indications that a tenant’s financial status has changed.
- Provide backup for touring of prospective tenants if the leasing team is unavailable.
- Support marketing strategies to enhance the property’s brand and visibility within the market.
- Coordinate with leasing team to remain up to date regarding prospective leases and leasing activity.
Qualifications:
- Education:
- Bachelor’s degree in Business Administration, Real Estate, or related field.
- Relevant certifications (e.g., CPM, RPA) are a plus.
- Experience:
- 5+ years of property management experience, including full responsibility for properties managed.
- Experience in managing office buildings in the San Francisco market.
- Ability to manage two properties simultaneously.
- Skills and Knowledge:
- In-depth knowledge of commercial real estate operations, financial analysis, budgeting, and tenant relations.
- Strong understanding of building systems, maintenance, and capital improvements.
- Expertise in managing budgets, preparing CAM reconciliations and financial reporting.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency in property management software (e.g., Yardi, MRI, or similar) and Microsoft 365, with an emphasis on Excel.
- Additional Requirements:
- Ability to work in a fast-paced, dynamic environment.
- Strong problem-solving and decision-making skills.
- Knowledge of San Francisco real estate market trends and regulations.
Why Join Us?
This is an exciting opportunity for a seasoned property management professional to work with a multi-faceted real estate management company focused on customer service and opportunities to
add value. We have over 30 years of expertise in the management of commercial properties and foster an environment that promotes a cohesive, collaborative professional management team.
We offer an opportunity to play a key role in the management of two exceptional properties in the vibrant, dynamic city of San Francisco, in addition to offering competitive compensation and benefits, including a 401K plan.
If you meet the qualifications and are excited about a role in property management with an exceptional company, we encourage you to apply today.
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