Senior Property Manager Commercial Retail and Office

Overview

We are seeking an experienced Senior Property Manager to oversee the day-to-day operations of a portfolio of approximately 15 commercial retail and office properties. This role requires a strong understanding of commercial real estate operations, financial performance, lease administration, and tenant relations.

The ideal candidate is highly organized, detail oriented, proactive, and comfortable working in a fast paced, deadline driven environment. This position requires availability outside of standard business hours to address operational matters and emergencies as needed.

Key Responsibilities

1. Oversee full operational management of multiple commercial retail and office properties
2. Serve as the primary point of contact for tenants, vendors, ownership, partners, and lenders
3. Oversee collection of rent and NNN charges and monitor delinquencies
4. Prepare and review CAM and operating expense reconciliations
5. Manage income, expenses, and monthly financial performance review
6. Prepare ownership, partner, and lender reporting packages
7. Assist with annual budgets and forecast preparation
8. Coordinate with accounting on preparation of annual tax returns
9. Support capital calls and partnership distributions
10. Review lease language and coordinate with attorneys on leases, amendments, notices, and evictions
11. Show available spaces to prospective tenants and support leasing efforts
12. Conduct regular property inspections and maintain strong tenant relationships
13. Manage tenant requests and service issues in a timely and professional manner
14. Oversee building repairs and maintenance operations
15. Maintain working knowledge of building systems and overall property functionality
16. Coordinate vendors for repairs, maintenance, and capital improvements
17. Monitor and manage property insurance requirements and property tax matters
18. Ensure compliance with lease terms, real estate regulations, and company policies
19. Review property insurance policies, insurance requirements, and Tenant Certificates of Insurance (COIs) to ensure compliance with lease and property requirements.

Systems and Technical Requirements

1. Experience with MRI and Yardi required
2. Strong understanding of commercial lease language and NNN structures
3. Experience with financial reporting, reconciliations, and budget management
4. Strong Excel and QuickBooks skills including financial analysis and reporting

Qualifications

1. Minimum 5 to 7 years of commercial retail and office property management experience
2. Proven experience managing multiple properties simultaneously
3. Strong knowledge of real estate law and lease interpretation
4. Experience working directly with ownership, partners, and lenders
5. Excellent organizational and communication skills
6. Ability to respond effectively to emergencies and operate independently
7. Detail oriented with strong financial and operational judgment

Education

1. Bachelor’s degree in Business, Real Estate, Finance, or related field preferred.