Director of Operations

Job Description

  Summary:   Sylvan Homes, a full-service property management platform, seeks a Director of Operations to join our rapidly growing team. The Director of Operations will be responsible for establishing, maintaining and scaling all day to day operations within Sylvan Homes, including Property Management, Collections and Maintenance. Sylvan Homes is headquartered in Atlanta, Georgia and manages single-family rentals across the southeast for large institutional investors.   Responsibilities:  

• Design and implement business strategies, plans and procedures
• Lead employees to encourage maximum performance and dedication
• Set comprehensive goals for performance and growth that coincide with and achieve client objectives
• Establish policies that promote company culture and vision
• Oversee daily operations of the various functional groups of the company (Property Management, Collections and Maintenance)
• Evaluate performance by analyzing and interpreting data and metrics relative to performance targets (KPIs)
• Produce, analyze and submit reports regularly to the CEO and Asset Management in all matters of importance
• Assist CEO and Asset Management in fundraising ventures as well as growing the client portfolio
• Participate in expansion activities including volume of units and additional markets
• Manage relationships with partners/vendors

• Proven experience as Director of Operations or equivalent role
• Understanding of business functions such as HR, Finance, marketing etc.
• Demonstrable competency in strategic planning and business development
• Experience in fundraising will be a plus
• Working knowledge of data analysis and performance/operation metrics
• Comfortable learning and using technology
• Advanced knowledge of MS Office
• Outstanding organizational and leadership abilities
• Strong experience optimizing and scaling processes
• Excellent interpersonal and public speaking skills
• Motivated self-starter with entrepreneurial spirit
• Aptitude in decision-making and problem-solving
• BSc/BA in Business Administration or relevant field; MSc/MBA is a plus
• Other duties as assigned

• Status – Full-time Exempt
• Salary – Commensurate with Experience and Education
• Other Benefits – Comprehensive medical / dental / vision insurance; PTO; Paid holidays

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Sylvan Homes, LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or any other classification protected by Federal or State Law.