Business Unit Director, Data Center Solutions

 To lead the day-to-day delivery of the Business Unit. This incorporates driving rapid sustainable growth, statutory compliance and governance, the management and development of staff, (operational, sales, contract support and management), the continual development of our customer base and full operational responsibility for the Business Unit.

 Quality and Safety Management

Monitors and identifies areas for improvement as a matter of course

Creates a culture of exceptional quality and innovation

Sets an example of exceptional standards in all activities, language and communications

Identifies and acts on safety trends and reports to create interventions to protect the business, our people and drive continuous safety improvement

Ensures mandatory processes are in place, and are compliant including but not limited to; line management auditing, HOP auditing, BU QHSE objective setting and tracking, Dynamic RA, H&S scenario training and investigations

People Management

Ensures the team has the skills and motivation to carry out their roles to the best of their abilities

Is constantly visible and accessible to the team

Ensures that all-level staff complete the required mandatory training

Ensures all staff are appraised annually and all managers are formally trained in the CBRE appraisal process, and from this development plans put in place and followed through

No member of direct team to have ambiguity over scorecard targets, objectives, continual achievement against these targets or their perceived general performance

Trains, develops and directs team members ensuring a culture of continual development

Builds a robust succession plan for accounts, using management development programs and local development activities

Customer Relations

Represents CBRE in a professional and credible manner to customers and the public

Builds and develops high-level customer relationships with customers through fully understanding their needs and demands

Focuses on ensuring excellent service levels are always maintained  

Is always accessible and responsive to customers  

Business Development and Marketing

Participates in bid / business development activity

Identifies and targets in partnership with BDM community, suitable quality and volume of work to enhance growth and value in the overall company, and in the BU

Operational Management

Leads contract reviews with check and challenge of detail and are used as coaching and development opportunities

Ensures high site standards including front and back of house areas

Ensures that we live up to the CBRE brand promise and that the service offering is at all times fully evidenced on all sites

Takes leadership of mobilization and transition activity to ensure that CBRE and customer expectations are met

Financial & Asset Management

Takes appropriate actions indicated by variances to ensure revenue, operating profit, working capital and bookings targets are met and continually improved upon without compromising exceptional service standards or customer relationships

Accountabilities

Reports to Managing Director

Accountable to peer group, CBRE executive and governance bodies