SelectLeaders Privacy Policy
Effective Date: November 22, 2024
Introduction
SelectLeaders, LLC, a Bisnow, LLC company (“SelectLeaders,” or “we”) is committed to protecting the privacy of your personal information. This Privacy Policy summarizes SelectLeaders’s policy regarding the collection, use, and transfer of your personal information, and the security measures SelectLeaders employs to protect your information. This Privacy Policy applies to information that SelectLeaders collects when you are on our website https://www.selectleaders.com (the “Website”) and using any of the services available on the Website, as well as information collected from you through emails, texts, or other electronic communications, and any offline interactions we may have with you to provide our services (the “Services”). This Privacy Policy does not apply to any practices of companies that SelectLeaders does not own or control, to any websites that may be linked to on our Website, or to people who SelectLeaders does not employ or manage, including our Clients. This Privacy Policy applies to any Users, Job Applicants, or Clients located in the United States and Canada.
SelectLeaders is a recruitment service and collects a variety of personal information necessary to provide these services. By choosing to enter your personal information on our Website, including by submitting your resume, you consent to providing this information to SelectLeaders. You also consent to and authorize SelectLeaders to disclose this personal information to its Clients for their use in considering you for a position with a Client of SelectLeaders. Providing your personal information is a choice; however, if you choose not to disclose your personal information described in this Privacy Policy, SelectLeaders will be unable to provide you the Services offered by the Website because employment, educational, and other personal information is necessary in order to assess your employment opportunities. By using this Website, you consent to the terms of this Privacy Policy and our Terms of Use.
Definitions:
Job Applicant: an individual using the Website and the Services to search for a job in the real estate field.
Client: a potential employer searching for and evaluating Job Applicants provided by the Website and the Services to fill job openings in the real estate field.
User: an individual using this Website and Services who is not a Job Applicant or a Client.
We may refer to Users, Job Applicants, and Clients as “you” throughout this Privacy Policy.
Information We Collect and How We Collect It
We collect several types of information from and about Users, Job Applicants, and Clients, including information:
- By which you may be personally identified, such as name, postal address, email address, telephone number, or any other information that can reasonably be linked with an identified or identifiable individual (“personal information”);
- That is about you but individually does not identify you, such as Aggregated Data or De-Identified Data (as defined below); and/or
- About your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
- Directly from you when you provide it to us, such as by uploading a resume, registering for the Services, or applying to a job opening on the Website.
- Automatically as you navigate through the Website. Automatically collected information may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
- From third parties, for example, our affiliates and business partners.
- From publicly available sources, including profiles created by you on other websites or other information you have publicly shared for the purpose of advertising or informing others about your background.
Information You Provide Directly to Us
- Identity and Contact Data provided by you (such as via a resume uploaded to our Website, during the registration process, or through a job application sent using our Website), including first and last name, email address, telephone number, and social media account information.
- Account Data, such as username and password for the account you may establish on our Website, as well as other profile data collected in your account such as preferences, job search behavior, a record of the searches you have made, chat transcripts and other interactions with our chatbot support, and any feedback or survey responses.
- Demographic Data, such as zip or postal code, occupation, education and experience, and, if you choose to provide it, gender, race or ethnicity.
- Education and Employment Data, such as education history, employment history, and current employment information such as job title.
- Financial Data, such as credit card or other payment methods, which are collected by our secure payment service providers.
- Transaction Data, such as details about payments to and from you, and details regarding the services you have subscribed to or purchased through the Website.
- Marketing and Communications Data, such as your preferences in receiving marketing from us and any third parties.
- Other details that you may submit to us or that may be included in the information provided to us by third parties.
Sensitive Personal Information:
To support the diversity goals of our Clients, we may request gender, race, or ethnicity data from candidates. This information may be considered “sensitive personal information” under various data protection laws. Job Applicants may voluntarily submit this information to SelectLeaders but are not required to do so. The information provided, or the absence of this information, will not be used to eliminate any person from consideration for a job opportunity. SelectLeaders will not seek any other sensitive personal information through this Website unless legally required for recruitment purposes and we advise Job Applicants to avoid submitting any sensitive personal information that is not specifically asked for in any job application. SelectLeaders does not use any sensitive personal information to infer any characteristics about an individual. If you do wish to provide sensitive personal information for any reason, you expressly consent to SelectLeaders’ use of that information as described in this Privacy Policy or as described at the point where you are disclosing the information.
Submission of resumes:
Posting your resume on SelectLeaders gives you high visibility to potential employers and recruiters that post open positions each day on the Website and allows you to easily apply for such positions. It is our intention that only potential employers and recruiters have access to the resume database. However, we cannot guarantee that other parties will access the database without our consent. Candidates can choose to keep their resumes private, and those resumes will not be visible to clients who use the Resume Search portion of the Services. Please be aware that making your resume private can reduce your employment opportunities. You may remove your resume from SelectLeaders’s searchable database at any time, but employers and recruiters who have paid for access to the database, and other parties who have otherwise gained access to the database, may have retained a copy of your resume in their own files or databases. SelectLeaders is not responsible for the retention, use, or privacy of your resume in these instances or for any actions of potential employers or for their use or misuse of any personal information that SelectLeaders provides to them. Information obtained by this Website is used by SelectLeaders and its affiliated companies only for the intended purposes stated at the time the information is collected.
Information We Collect Automatically
As you navigate through and interact with the Website, we may use automatic data collection technologies to collect the following categories of data:
- Technical Data: Information about the devices our visitors use to access the Internet (such as the IP address and the device, browser and operating system type, and other operating system support information), dates and times of visits to our Website, general geographic location (such as country and city) from which a user accesses the Website, and search terms that users use to reach our Website.
- Usage Data: information about how you use our Website, products, and Services, including information on actions taken such as page views, and website navigation patterns.
- Account Data: records of job view or application activity.
The information we collect automatically may include personal information or we may associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and deliver better and more personalized Services.
The technologies we use to automatically collect this data include:
- Cookies. Cookies are a standard Internet technology that installs a small text file on a visitor’s hard drive to allow the Internet site to recognize future visits from that computer, and helps us recognize you as an existing user, so it is easier to return to SelectLeaders without requiring you to login again. Cookies allow SelectLeaders to learn more about the way in which people use this website, which will help us make better content and layout decisions.
- Web Beacons. Our Website contains electronic images (sometimes called a “web beacon,” “single-pixel gif,” or “a pixel tag”) that allow us to count page views or to access cookies. In general, any electronic image viewed as part of a web page, including an ad banner, can act as a web beacon. Web beacons are typically very small, 1-by-1 pixel size, banner-like files, which can be identified by your internet browser. We use Google Analytics, Google Tag Manager, and LinkedIn to provide these technologies. We partner with these providers to perform analytics, to improve your browsing experience on the Website, to learn more about how visitors use our Website and gather aggregate insights about our visitors, and to overall improve our Website and Services. For more information on how Google Analytics, Google Tag Manager, and LinkedIn collect and use personal information, please visit www.google.com/policies/privacy/partners/, www.google.com/analytics/tag-manager/use-policy/, and https://www.linkedin.com/legal/privacy-policy.
- Zendesk chat support. We use Zendesk to provide chat services and support our Users. As part of the chat support, Zendesk may place cookies on your device. For more information on how Zendesk uses cookies, please visit https://support.zendesk.com/hc/en-us/articles/4408824378650-Zendesk-In-Product-Cookie-Policy.
- For more information about how to opt-out, please see the Your Rights and Choices section below .
We also contract with leading third-party advertising partners who may place third-party cookies on your browser or use web beacons for targeted advertising purposes. These cookies may collect personal information such as your behavior on the Website, your use of the Website, and other online services over time and across different businesses’ websites and services. We are not responsible for the functioning of cookies and other technologies used and placed by third parties on your device. We do not always control third parties’ collection or use of your information to serve targeted advertising. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. You can also opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website, https://thenai.org/opt-out/. Please see Your Rights and Choices for more information.
We do not currently respond to a web browser’s “do not track” signals.
Non-Personal Information
We also collect, use, and share “Aggregated Data” (where data has been combined or collected together in summary or other form that cannot identify an individual) or “De-Identified Data” (where personal information identifiers have been removed to that the remaining data cannot reasonably be linked to an identifiable individual). We use this non-personal information to develop industry, marketing, and employment statistics. We may also use this information for internal research and to develop new products such as our AI tools or to otherwise improve our Services. For these purposes, this Aggregated Data or De-Identified Data will only be used in a manner designed to preclude re-identification of any individual.
Information We Receive from Third Parties
We may receive personal information from third parties such as analytical providers or advertising networks. We may also gather personal information from publicly available sources.
Social Media Features
The Website includes social media features, such as the Facebook like button and widgets. These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the features to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it, and we encourage you to review the privacy policy of any social media company you visit.
Links to Third Party Websites
Please note that this Privacy Policy does not apply to the practices of third parties on their own websites, including our service providers, marketing service providers, or other third parties. When you access a third party’s website through links on our Website, information collected from you on those third-party websites is governed by their privacy policies. We are not responsible for and do not control the security or privacy of your information when you visit those websites. We encourage you to read the privacy policy of every website you visit.
How We Use and Disclose Information
How We Use Your Personal Information:
- To present Job Applicants as a candidate for a job with one of our Clients, we must use your personal information to match you with, and communicate with you about, potential job openings with those Clients. We will only provide your personal information to our Clients if you have opted in to Candidate Connection or if you have applied to an open job. If you do not wish to participate in this Service and benefit from the career opportunities that SelectLeaders offers, please do not enter your personal information into the Website.
- If you are one of our Clients, we will use your personal information to present Job Applicants to you as candidates for job openings, and to communicate with you about those candidates.
- To present our Website and its contents to you.
- To provide our Services to you and to improve our Services, including by developing, training, and deploying new technologies such as artificial intelligence (“AI”). For more information on how we use AI, please see the “How We Use AI” section below.
- To provide you with information, job openings, or other services that you request from us.
- To provide you with notices about your account, including any expiration or renewal notices.
- To communicate with you and provide newsletters, surveys, or contests.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or Services we offer or provide through it.
- To allow you to participate in interactive features on our Website.
- For security and fraud detection purposes.
- In any other way we may describe when you provide the information.
- To comply with a subpoena, warrant, court order, or request by a government institution with the legal authority to obtain that information.
- For any other purpose with your consent.
How We Disclose Your Personal Information
We may disclose your personal information that we collect or you provide as described in this Privacy Policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. These third parties will only be given access to the personal information needed to perform services for us, and solely for use in providing that service.
- If you are a Job Applicant, we must disclose your personal information to our Clients in order to present you as a candidate for a job. Your information is only disclosed to potential employers (Clients) if you have applied for a job or opted in to allowing Clients to view your information through Candidate Connection.
- If you are a Client, we may disclose your personal information to Job Applicants in order to present them as candidates for your job openings.
- To our advertising and marketing partners.
- To an actual or potential buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of SelectLeaders’ assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by SelectLeaders about users of our Website and Services is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Terms of Use Terms of Use and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of SelectLeaders, our clients, or others.
How We Use and Disclose Non-Personal Information
We may use non-personal information for any purpose not prohibited by applicable law or inconsistent with this Privacy Policy. These uses and disclosures may include developing industry, marketing, and employment statistics, which we may disclose on an aggregated basis, as well as for security purposes, trend analysis, Website administration, user movement tracking, and broad demographic information for aggregate use.
How We Use Artificial Intelligence (“AI”)
As part of our mission to connect exemplary job candidates with exemplary employers in the commercial real estate industry, we are always seeking new ways to bring these two groups together. Like many businesses, we use AI to support our mission and improve our Services. We may use personal information to develop, train, and build our AI tools. For example, we use AI to assist in finding candidates based on specific criteria listed in a job description and efficiently match those candidates with employers. We may also use employer personal information in our AI tools to assist employers in writing more effective job postings. These AI tools are intended to make your job search and hiring process faster and easier. We retain user input we receive when you use our AI tools solely for detecting flagged issues or fraud. SelectLeaders does not share user input or other personal information with our AI providers to train their machine learning models. We do not make decisions based solely on automated processing.
Data Security and Retention
SelectLeaders strives to protect the security of your information and employs commercially reasonable measures to do so. For example, any credit card information processed for an order on the Website is encrypted and we use a trusted third-party service provider to processes such transactions. However, because of the nature of Internet technology, it is impossible to eliminate all security and privacy risks.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping that password confidential. We ask you not to share your password with anyone. We also urge you to careful about what information you provide when applying for a job; please do not provide Social Security numbers, credit card numbers, or bank account numbers to prospective employers. Please also be mindful that any information you share in public areas of the Website may be viewed by any user of the Website.
While we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. SelectLeaders reserves the right to change User IDs and passwords at any time to protect the security and integrity of the Website.
Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, as required to satisfy any legal, accounting, or reporting obligations, or as necessary to resolve disputes. The criteria used to determine the applicable retention period for your information includes the length of time we have an ongoing relationship with you and provide Services to you, and whether there is a legal obligation to which we are subject that requires us to retain your information.
Your Rights and Choices
SelectLeaders strives to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
- You may access your own personal information at any time in your account to correct or update any inaccurate information.
- If you have any questions about your personal information, need further assistance, or no longer wish to participate in the Service and benefit from the career opportunities that SelectLeaders offers, please email us at privacy@selectleaders.com.
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some part of this Website may then be inaccessible or not function properly. You can also always opt-out by sending us an email with your request to privacy@selectleaders.com or, for residents of certain jurisdictions, by clicking the Do Not Sell or Share My Personal Information link and opting out.
- Promotional offers. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions or click the “unsubscribe” button from the relevant email. This opt-out does not apply to information provided by SelectLeaders related to the Services or other transactional emails.
Residents of certain jurisdictions, such as California and Canada, may have additional rights and choices about their personal information as outlined below. If you are a resident of California, please also click the Additional Notice to California Residents for more information about our personal information practices. Please note that these rights are not absolute and there may be exceptions under applicable law.
- Right to Access Information. You may have the right to request access to your personal information and, where technically feasible, request a copy of your personal information. You may also have the right to obtain information on how we process or disclose your personal information.
- Right to Review and Correct Information. You may have the right to request that we correct any inaccurate or incomplete personal information we have about you.
- Right to Delete Information. You may have the right to request that we delete your personal information. Please note that we may not be able to delete certain information depending on legal exceptions or obligations. Please see the Data Security and Retention section above for more information about why we may retain your information.
- Right to Opt-Out of Marketing Communications. You may request that we not use your personal information to send you certain emails or other marketing communications. You may also unsubscribe from receiving marketing emails from us by clicking on the “Unsubscribe” link found in those emails or by emailing us at privacy@selectleaders.com. Please note that you may not be able to opt-out of all communications as we may need to send you transactional emails or information related to our Services.
- Right to Opt Out of Profiling in Furtherance of a Legal or Similarly Significant Effect. You have the right to opt out of the processing of your personal information for purposes of profiling in furtherance of a decision that produces a legal or similarly significant effect.
- Right to Opt Out of Sale or Sharing/Targeted Advertising. You may request to opt out of the “sale” or “sharing” (as defined by applicable laws) of personal information, specifically with regard to certain types of behavioral or targeted advertising based on information collected about you on non-affiliated websites, applications, or services through cookies or website technologies. Please note that SelectLeaders does not sell personal information in the traditional sense, some of its sharing of personal information may be considered a “sale” or “sharing” of personal information as that term is defined in certain consumer data privacy laws such as the California Consumer Privacy Act (“CCPA”). You may opt-out of this “selling” or “sharing” by clicking the Do Not Sell or Share My Personal Information link or by contacting us as described in the Exercising Your Rights section below.
Exercising Your Rights
If you would like to exercise the rights that are available to residents of the jurisdiction where you reside, please email us at privacy@selectleaders.com or call us at (212) 661-3232. In order to protect your personal information, we may ask you to provide additional information to verify your identity. You may also have the right to submit a request to exercise your rights through an authorized agent, in which case your agent must present signed written permission to act on your behalf. You may be required to independently verify your identity with us and confirm that you have provided authorization to the agent. SelectLeaders will not discriminate against you for exercising any of your rights.
Additional Notice to California Residents
We provide this notice to California residents regarding the categories of personal information (as defined in the CCPA) we may collect or receive. Please see the Data Security and Retention section of this Policy for information on our data retention practices.
SelectLeaders collects the personal information and sensitive personal information categories listed below to support its business operations. SelectLeaders does not sell your personal information in the traditional sense, but some of its sharing practices may be considered a “sale” as defined in the CCPA, while others may be considered “sharing” your personal information targeted advertising to our marketing partners as indicated in the chart below. To opt-out of personal information sharing, please visit Do Not Sell or Share My Personal Information .
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Personal Information Category |
Purpose for Collection and Use |
Categories of Personal Information Recipients |
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Identifiers, such as real name, alias, unique personal identifier, online identifier, Internet Protocol address, email address, account name. |
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California Customer Records personal information, which includes a name, physical characteristics or description, telephone number, education, employment, and employment history. Some personal information included in this category may overlap with other categories. |
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Protected classification characteristics under California or federal law, such as race, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), and military and veteran status. |
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Internet or other similar network activity, such as information on a consumer's interaction with a website, application, or advertisement. |
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Geolocation data, such as approximate physical location. |
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Professional or employment-related information, such as current or past job history. |
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Sensitive personal information is a subtype of personal information consisting of specific information categories. While we collect information that falls within the sensitive personal information categories listed in the table below, the CCPA does not treat this information as sensitive because we do not collect or use it to infer characteristics about a person.
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Sensitive Personal Information Category |
Business Purpose |
Categories of Personal Information Recipients |
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Complete account access credentials, such as user name combined with required access/security code or password. |
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Racial or ethnic origin |
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Disclosures for a Business or Commercial Purpose. In the preceding 12 months, SelectLeaders has disclosed the categories of personal information in the above chart to our service providers for specific, limited business and commercial purposes, including the purposes listed in the How We Use Personal Information section of this Privacy Policy.
California “Shine the Light” Notice. California residents who have provided us with personal information are entitled to request information from us about our disclosures of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information in the Contact Us section below.
We Operate in the United States
The information that you provide or that we collect as a result of your interaction with the Website and/or the Services is transferred to the United States and/or to any other country where we have engaged service providers. The personal information you provide may be accessible to law enforcement and national security authorities in the United States. We require our service providers or affiliates providing services on our behalf to guarantee safeguards equal to or more protective than applicable data protection law.
Children’s Privacy
Our Website and Services are not directed to or intended for use by minors, and we do not have any actual knowledge of any collection, sale, or sharing of any personal information belonging to a child under the age of 18. If we learn that we have unknowingly collected or received information from a child under the age of 18 without his or her parent or legal guardian’s verified consent, we will make reasonable efforts to delete such information from our records. If you believe that we might have any information from or about an individual under the age of 18 without appropriate consent, we ask that a parent or guardian contact us at privacy@selectleaders.com.
Changes to Our Privacy Policy
SelectLeaders reserves the right to modify or amend the Privacy Policy at any time and for any reason. If this Privacy Policy is amended for any reason, we will post those changes to the Website. If we make material changes to how we treat personal information, we will also notify you through a notice on the Website home page. If you do not wish to continue using this Website or the Services after reading the revised Privacy Policy, you will be given an opportunity to opt-out. Your continued use of the Website and the Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Contact Us
We welcome your questions and comments regarding this Privacy Policy. Please contact us using the information below and we will respond to you as soon as reasonably possible.
By Mail:
SelectLeaders, LLC
123 William Street
Suite 1505
New York, NY 10038
By Phone: (212) 661-3232
By Email: privacy@selectleaders.com
We try to respond to general privacy inquiries within 30 days or as otherwise required by law. Requests to opt-out from our marketing will be processed within 10 business days.
Individuals with disabilities who are unable to usefully access our Privacy Policy online may contact us at the above-listed contact information to inquire how they may obtain a copy of the policy in more easily readable format. You may also choose to download a PDF version of this Privacy Policy via the link at the top of this page.
