Compass Group: NATIONAL ACCOUNT EXECUTIVE - FACILITIES MANAGEMENT
Company Confidential
Philadelphia, PA
Salary Estimate: Confidential
Employment Type: Full Time
Work Place: Remote
Experience Required: 2+ to 5 years
Education Required: 4 Year College
Job Description
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).
Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.
ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.
In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).
Location: Remote/ideally based in Northeast/Mid-Atlantic
$150,000-$200,000, Health Insurance, PTO, 401k
Job Summary:
This is an exciting and unique opportunity to play a key role with 5 different Sectors of Compass! The Regional Vice President will function in a National Account Executive leadership capacity for a portfolio of 24 Business & Industry accounts with 1 client and services managed by 5 Compass Sectors. Services managed include: dining/catering, conference, janitorial, pest control, mailroom, audio-visual, concierge, vending, etc. This is a remote position, open to living in the Northeastern U.S. and traveling as needed. Ideal candidates should have experience in the Business & Industry facilities space, particularly in “Life & Sciences” accounts, managing national portfolios with multiple workstreams (hard & soft services). Comprehensive benefits, PTO, car allowance/company vehicle lease, etc. included!
Key Responsibilities:
- Overall P&L accountability for assigned region
- Prepares regional budget. Approves regional and account budgets. Prepares variable budgets for sales and projected overhead increases. Achieves top and bottom line objectives in regional, area and contract variable and control budgets
- Ensures corporate procedures are installed and operating
- Ensures company and client capital assets are secured and maintained in first class working condition.
- Approves capital requests within budgeted levels
- Ensures contract price adjustments are prepared by assigned team
- Responsible for achieving budgeted regional new sales objectives through selling and on services, public bid contracts and own selling
- Prepares all costing for new contracts and supports new sales proposals
- Responsible for negotiating contract renewals
- Maintains direct contact with Clients at least every three months and as needed
- Ensures account priorities are defined and met. Attends QBR’s
- Meets both company's and client's quality standards. Ensures quality control systems and documentations are maintained
- Recruits and trains. Assists in selection and training of account manager
- Negotiates labor disputes with unions assisted by Vice President Human Resources or Director Human Resources
- Ensures corporate policies and procedures are adhered to in the division
- Reports to Division President on region's activities; including but not limited to, variances from budgets on previous P&L statements, customer relations, quality, recruitment, management needs, management training, contract renegotiations, sales gained by operations (copied home office), debtors, profit projections, losses and unstable accounts and plans
Preferred Qualifications:
- Bachelor’s Degree
- Strong background in a senior leadership role with exposure to contract management, customer service, people development
- Proven experience in successfully managing P&L budgets in Facilities Management Departments
- Must have a proven track record and knowledge of growing a business
- Exhibits strong communication, presentation and listening skills
- Ability to multi-task, establish priorities, and maintain organization in a changing environment
- Exhibits initiative, responsibility, flexibility, and leadership
- Must have strong analytical skills
- Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
- Extensive travel required in this position
Apply to ESFM Services today!
ESFM is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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