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Director - Property Enhancer

Stro Realty, Inc.

Ridgewood, NJ $155,000.00 - $165,000.00 Full Time Office
Industrial 5+ to 7 years exp. • 4 Year College

Job Description

The Director of Property Enhancement will initiate and oversee all property management functions, in a timely and coordinated manner, while establishing and maintaining Tenant, contractor & township official relationships. The PE will report directly to STRO’s EVP of Asset Management while communicating/collaborating regularly with the leasing, construction, accounting and legal departments.  

Building Operations
  • Ensure that the appearance and physical aspects of the portfolio meet STRO’s established standards through regular site and safety inspections
  • Review vacant spaces often to make sure they look their best  
  • Selection process through competitive bidding for approved vendors to provide the required maintenance (landscape, snowplow, paving, storm and sanitary jetting and general repairs) for the portfolio
  • Oversee and coordinate preventative maintenance programs for roofs, parking lots, fire sprinkler flow & alarm, and HVAC units  
  • Using Yardi for tracking & preparing the following: Tenant maintenance requests and repairs, preventive maintenance programs, annual CAM & CAPEX budgets, general tenant communications and all utility meters (gas, electric & water) which should be in individual tenant names
  • Cosmetic improvements to enhance the marketability of the vacant spaces and oversee improvements for tenant renewals
  • Oversee move in and move out of Tenants including inspection on move out prior to vacating and listing items they are responsible to remedy.  On the move in tenants, coordinating w the tenant pursuing the zoning  certificate and any permit required for occupancy    
  • Address and resolve tenant issues expediently and effectively
  • Coordinate repair and maintenance projects proactively 
  • Coordinate with leasing, construction, accounting and legal departments, as needed 
 
Qualifications
  • Minimum 5 years’ property management experience and a technical knowledge of construction, roofing & building mechanicals (i.e. HVAC, plumbing, electric & sprinkler)
  • Management Experience
  • Office presence is required and ability to travel to properties throughout the portfolio regularly
  • Problem solving and experience in difficult conversations with Tenants 
  • Hard-working, resourceful, proactive leader focused on continuous improvement
  • Excellent verbal and written communication skills
  • Strong operational and organizational skills with a passion for creating seamless systems and efficiencies
  • Ideal candidates will have a strong sense of accountability and ownership
  • Passion for working with people 
  • Applicants should be proficient in Yardi, Microsoft Office applications such as Word, Excel, Teams, PowerPoint, and Adobe.  

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