Director of Facilities (multifamily portfolio)

Job Description

• Model behavior that is aligned with SDK values when interacting with anyone associated with SDK. 
• Lead maintenance operations, construction, and facility management with a focus on team development, resident satisfaction, asset preservation, and financial performance. 
• Establish scalable frameworks for building systems and maintenance strategies, optimizing efficiency. 
• Manage preventive and corrective maintenance, capital budgets, vendor partnerships, and utility initiatives. 
• Project manages capital projects, ensuring asset integrity and sustainable development. 
• Define operational goals, monitor key performance indicators, and ensure compliance with regulations. 
• Collaborate with senior management to establish maintenance operating budgets and financial plans. 
• Implement robust quality assurance practices, including field inspections, contractor management, warranty tracking, compliance and progress reporting, to uphold high standards. 
• Serve as the primary relationship manager for major contractors, vendors, and service providers, ensuring contract compliance, performance standards, and cost-efficiency. 
• Leverage building technology platforms and company systems to analyze costs, schedules, vendor performance, uphold compliance, manage punch lists and identify efficiency trends. 
• Design and enforce emergency preparedness and disaster response plans for storm events, fire alarms, and utility outages. 
• Act as the escalation point for major system failures, safety concerns, and emergency responses, coordinating swift resolution efforts with vendors and internal teams. 
• Develop targeted training programs for maintenance team members, ensuring a structured path for skill enhancement and professional growth. 
• Perform other related duties proactively.  

• Bachelor’s degree in Facilities Management, Engineering, Construction, or related field (Master’s or certifications such as CFM, LEED, BOMA, PMP a plus). 
• A minimum of 15 years of progressively responsible facilities and capital projects experience in a multifamily environment with 5 years of direct team and portfolio management experience. 
• Proven expertise in driving portfolio expansion and optimizing maintenance operations. 
• In-depth understanding and knowledge of building mechanicals, preventive maintenance and maintenance best practices and laws that govern the multifamily industry. 
• Exceptional project management, negotiation, interpersonal, presentation and communication skills. 
• Budgeting, forecasting and financial acumen.  
• Exemplary discretion, sound judgment and decision-making abilities. 
• Strong organization, and leadership skills, with patience and ability to train others.  
• Proficiency in RealPage, MS Office Suite, and related technologies. 
• Valid driver license and ability to travel for work purposes as needed.  
• Must be able to work with any employer in the US without any restrictions whatsoever.