Manhattan, NY
Salary Estimate: $100,000.00 - $124,999.00
Employment Type: Full Time
Work Place: Office
Experience Required: 7+ to 10 years
Education Required: 4 Year College
Job Description
Job Title: Chief Operating Officer (COO)
Location: 1385 Broadway, New York, NY
Job Type: Full-Time, In-Person
Industry: Commercial Real Estate
Lead the Next Chapter of KSR’s Growth.
KSR is one of NYC’s most influential commercial real estate firms — built on hustle, strategy, and results. We’re known for brokering high-impact deals, forging strong landlord relationships, and moving fast. As we enter a new stage of growth, we’re looking for a Chief Operating Officer (COO) who can help take our infrastructure, talent, and deal execution to the next level.
This is a rare opportunity to join the inner circle of a powerhouse brokerage, shape the direction of the company, and lead the charge on operations, innovation, and growth.
What You’ll Do:
You’ll be the operational backbone of KSR, working hand-in-hand with brokers and leadership to scale what’s working — and fix what’s not.
- Own the day-to-day operations of the firm and ensure every part of the machine is firing smoothly
- Create and implement clear growth strategies to increase revenue, productivity, and operational efficiency
- Join brokers at pitch meetings to advocate for listings and support their business development efforts
- Recruit top-tier talent and make tough calls when needed to optimize team performance
- Modernize how we operate — from marketing to landlord updates — by researching and implementing tools like CRMs, AI platforms, and more
- Lead strategic planning sessions with individuals and teams to set goals, define KPIs, and build accountability
- Manage internal workflows, systems, and budget tracking
- Maintain high-level oversight of compliance, performance, and firm-wide initiatives
- Be a trusted partner to the CEO and an accessible leader for the full team
Who You Are:
You’re not just an operator — you’re a builder. You thrive in high-energy environments, know real estate inside and out, and can turn a messy process into a repeatable system. You understand that speed matters — but precision and alignment matter more.
- 7+ years in operations or executive leadership, preferably in a high-growth real estate firm
- Deep understanding of commercial real estate: leasing, sales, landlord relationships, and deal lifecycles
- Exceptional team leader who knows how to motivate and hold people accountable
- Systems thinker who gets excited by CRMs, automation tools, and data-driven decision making
- Strong presence, excellent communicator, and cool under pressure
- Bachelor’s degree required; MBA or similar a plus
- Must be based in NYC and available to work in person at our Midtown office (1385 Broadway)
Why KSR?
You’ll be part of something real. We move fast. We win big. And we’re building the kind of culture where ambitious, smart, and hands-on leaders can thrive. This is your chance to leave your mark on a growing, respected, and driven company with real momentum in the NYC market.
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