Senior Property Manager

Job Description

• Management Operations: 
  • Identify, recommend, prepare bids, and oversee building improvements, consisting of operational and capital projects, tenant finish construction, and make ready construction.
  • Perform routine site inspections of building interior and exterior, document findings, and take corrective action as needed.
  • Respond to and contract for maintenance/repair services and improvement projects.  Prepare contracts when necessary. 
• Leadership: 
  • Communicate, implement, and monitor the owners’ vision, strategies, and objectives by preparing annual business plans, operating and capital budgets, policies, and operating procedures. 
  • Direct building maintenance and contracted service providers, in order to achieve the ownership’s objectives. 
  • Supervise staff including Assistant Property Manager and Property Controller 
• Customer Service/Tenant Management: 
  • Develop and maintain a point of contact with each tenant in order to understand and assist with their business objectives, as it relates to their space needs. 
  • Provide tenant services in a proactive manner for meeting tenant requests within their premises and the buildings’ common areas, in accordance with lease agreements. 
  • Promote goodwill and maintain strong tenant relationships to ensure tenant satisfaction. 
  • Communicate with marketing and public relations vendors as needed.
• Financial Performance: 
  • Oversee the identification and collection of all rents, escalations, and other charges as identified in the lease agreements.
  • Assist in preparing and controlling annual budgets for operating and capital expenditures, identify mid-year trends and reforecast, as needed.   
  • Assist in preparation and collection of annual CAM reconciliations.  
  • Prepare monthly operating reports, summarizing operational and leasing activity and analyzing variances.   
  • Manage operating costs and develop appropriate scopes of service for contracted vendors, bidding out services on an appropriate basis.
• Compliance/Risk Management
  • Maintain emergency preparedness plans and provide training as necessary 
  • Review insurance requirements for vendors and track through insurance compliance software
• All other duties as assigned and associated with the day-to-day operation of a commercial real estate portfolio.

• Bachelor’s degree in business administration, Accounting, Finance, Engineering, Architecture, Planning or related fields. 
• Real Estate license is a plus (if required by State)
• CPM, RPA designation preferred.
• 5+ years retail/commercial property management experience with significant supervisory responsibility
• Experience with Yardi software programs is preferred.
• Detail oriented, analytical and computer literate with proficiency in Word, Excel and Outlook
• Organized with ability to multi-task while keeping track of priorities and maintaining big picture focus
• A proven record of providing excellent internal and external customer service.
• Superior communications skills, both verbal and written
• Exceptional analytical ability and “hands on” management experience
• Experience with vendor management and contract negotiations
• Skill and experience with project management and tenant construction work