Engineering and Security Manager

Job Description

• Manage the day-to-day activities of Security and Engineering teams, including scheduling, work assignments, and coverage planning.
• Oversee completion of maintenance projects, preventive maintenance programs, and safety compliance inspections.
• Conduct regular department meetings, communicate policies and procedures, and ensure effective collaboration between Security, Engineering, and other hotel departments.
• Alert management to potentially serious issues impacting safety, maintenance, or compliance.
• Monitor department performance and initiate corrective action as needed.

• Maintain a safe and secure hotel environment through enforcement of safety procedures and federal, state, and local compliance.
• Oversee fire and life safety systems, including monthly checks, drills, and certification renewals (FSD, AED, Fire Extinguishers, etc.).
• Manage the incident reporting process and investigate all loss, safety, or security incidents involving guests or employees.
• Conduct and document monthly safety meetings, drills, and follow-ups on open risk items.
• Oversee and maintain hotel key management systems (Visionline, KeyPro, fobs, and beacons).

• Supervise maintenance and repair of hotel systems including HVAC, plumbing, mechanical, electrical, and general building operations.
• Implement preventive maintenance programs to ensure equipment reliability and compliance with brand standards.
• Maintain security of tools, equipment, and inventory to minimize waste and loss.
• Ensure proper upkeep of public spaces, guestrooms, and back-of-house areas through regular inspections.
• Schedule and supervise outside contractors as necessary for specialized maintenance or life-safety projects.

• Train and educate employees on safety, emergency, and security procedures in compliance with OSHA and local fire codes.
• Maintain all necessary certificates of fitness, licenses, and training documentation for both departments.
• Support continuous improvement initiatives related to loss prevention, energy efficiency, and regulatory compliance.

• Manage departmental budgets, control labor costs, and maintain expense within forecast.
• Prepare financial and operational reports as required by management and ownership.
• Maintain accurate audit reports and risk management documentation.

• Promote teamwork and communication with all departments to ensure guest satisfaction and operational excellence.
• Respond promptly to guest concerns or safety issues.
• Represent the hotel in safety, compliance, and community relations as required.

• Serve as “Manager on Duty” as scheduled.
• Perform other related duties as assigned.

• College or vocational training plus five years of combined security and/or engineering experience, including supervisory responsibility.
• Experience in luxury hotel operations or equivalent facilities management setting required.
• Knowledge of OSHA, NFPA, FDNY, and NYC DOB regulations.
• FSD Certification required.
• EPA Level 3 / HVAC certification preferred.
• Working knowledge of plumbing, electrical, and mechanical systems, along with security and surveillance technologies.
• CPR and First Aid certification required.
• Ability to lead cross-functional teams and coordinate multi-departmental priorities.
• Excellent communication, organization, and leadership skills.
• Must be available to work nights, weekends, and holidays as operationally required.

• Frequently standing, walking, climbing, and handling tools/equipment.
• Lifting, carrying, pushing, and pulling items weighing up to 100 pounds.

• Salary Range: $80k - $90k Annually
• Cross-Functional Expertise: Exposure to both Security and Engineering disciplines, building a strong foundation in facilities operations, safety, and regulatory compliance.
• Leadership Development: Opportunities to lead diverse teams, influence decision-making, and develop management skills through active participation in strategic planning and operational execution.
• Brand & Operational Knowledge: In-depth understanding of IHG brand standards, crisis response procedures, and sustainability initiatives that elevate our guest and colleague experience.
• Career Growth: Visibility within IHG’s New York portfolio and the Americas region, positioning you for future advancement within Engineering, Security, or broader hotel operations.

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.