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Housing and Neighborhood Services Manager

Full Time
Work Place
Real Estate Field
Mountain View
Postal Code
United States

This job is no longer active.


The focus of the Housing and Neighborhood Services Manager include but is not limited to the following:


  • Manage the Affordable Housing Division composed of 6 FTEs and oversee the administration of existing Citywide affordable housing programs, as well as the development and implementation of new policies, programs, and strategies. These programs include the affordable housing financing program and advancing the project pipeline, the Below Market Rate Affordable Housing program, the federal grants program (CDBG and HOME), monitoring State/Federal housing legislation, developing a tenant displacement response strategy, and the Council Neighborhoods Committee and neighborhood grants program.
  • Work closely with the Rent Stabilization Division and the Community Development Department on issues related to project development, replacement requirements, tenant relocation, and community outreach.
  • Advance the implementation of Housing Element implementation items where the Housing Department is the lead or co-lead.
  • Coordinate with other City departments and staff to advance related initiatives, such as the development of a homeless response strategy in coordination with the City Manager’s Office, as well as the City Attorney’s Office, the Finance and Administrative Services Department, and Public Works.
  • Facilitate the development of affordable housing projects, including new construction and acquisition/preservation projects, including development of timelines, managing consultants, negotiation with developers, directing and performing research, and coordination with staff Citywide.
  • Researching and securing new sources of Federal, State, regional, philanthropic, and private funding and grants for the City’s affordable housing program, including for its new project pipeline, acquisition/preservation program, and other housing initiatives.
  • Ensuring program compliance with Federal, State, and local housing regulations.


Depending on the needs of the Division and Department, as well as the skills and interest of the selected candidate, the Housing and Neighborhood Services Manager will also directly take on projects of their own, in addition to overseeing the Division programs and staff.

As part of the City’s goal to “Building the Mountain View of Tomorrow,” a stand-alone Housing Department was newly created and began operating in July 2023. Prior, the City’s affordable housing function was part of the Community Development Department. The new, stand-alone Housing Department responds to the affordable housing needs of the community and region, guided by the following mission statement:


“The Housing Department advances diverse, inclusive, and equitable communities by developing and implementing a wide range of housing policies and programs related to affordable housing, rent stabilization, and tenant protection.”


This innovative Department works to create, preserve, and improve a range of housing opportunities to serve an economically and culturally diverse community. The Housing Department is composed of two Divisions: the Affordable Housing Division and the Rent Stabilization Division. In addition to implementing a wide range of existing programs, the Department develops new housing policies and programs to respond to evolving community needs and in alignment with City Council Strategic Priorities and City values, including creating a Community for All, facilitating Intentional Development and Housing Options, and advancing the City’s Race, Equity and Inclusion Initiative. The Department values engagement with stakeholders and the community, including those with limited English proficiency and multi-cultural perspectives, and seeks to reduce barriers and increase access to housing opportunities and resources through intentional program design, education, outreach, and translation/interpretation services. The Department collaborates with external groups and organizations, including community groups, non-profits, developers, other public sector agencies, and private and philanthropic organizations whenever possible to advance the Department’s mission. The housing programs seek to contribute to complete communities and building social capital within and between neighborhoods.


The City currently has over 1,700 affordable housing composed of 1,500 units in 100% affordable housing projects and nearly 200 BMR units. The City has a pipeline of nine affordable housing projects, as well as several three additional projects on City-owned sites, for a total of twelve 100% affordable housing projects over the next several years units. Once completed, this pipeline will add over 1,300 units, nearly doubling the current supply of such housing.



5+ to 7 years

This job is no longer active.

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